Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

954
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Joey
WeddingWire's Community Guidelines
Joey, On March 5, 2018 at 15:20

We're all here in this wonderful Community to help each other make the best possible planning decisions, make some friends, and have a wonderful time while planning weddings. To ensure everyone can...

Heather, friday 5-Aug-22 7 973 3
Joey
New to the community? We'll help you get started!
Joey, On March 6, 2018 at 08:27

We'd like to extend you a very warm welcome to the Community! We're so happy to have you here. We can't wait to get to know you and we're here to help you wherever you are on your wedding planning...

Tori, thursday 17-May-18 4 103
M
Reliable-fast and guaranteed cyber expertise hire pro wizard Gilbert recovery
Michael, Yesterday at 13:52

In 2020, amidst the economic fallout of the pandemic, I found myself unexpectedly unemployed and turned to Forex trading in hopes of stabilizing my finances. Like many, I was drawn in by the promise...

Michael, yesterday at 13:52 1
April
My account won't log in on my laptop
April, On July 11, 2024 at 09:47

I need help how to log in my account on my laptop it logs in on my iPad and phone but won't let me log in on my laptop I'm not sure why anymore and it is frustrating me as I have important plans there...

April, thursday 11-Jul-24 6
K
Wedshoots: Can people outside of Canada access?
Krista, On June 5, 2019 at 09:30

I’m in Canada and tried out Wedshoots and really liked it so I sent it to guests. One of the guests who is currently in the US said she can’t download it because it’s not for her country. Any ways to...

Lynnie, thursday 20-Jun-24 9 268
Abigail
Responding to Inquiries from Guests via Wedding Website
Abigail, On June 14, 2024 at 20:05

Hi everyone! Quick question: my fiancé and I just sent out our wedding website to our guests and we are starting to have some messages from guests. I am afraid I can’t quite see an option on how to...

Abigail, monday 17-Jun-24 2 45
Heather
Website is very frustrating to navigate from a guest's perspective!!
Heather, On April 10, 2024 at 10:52

This is the absolute most frustrating website to navigate! Surely there is a better way to rsvp than to make every guest create an account as if they are also engaged to be married! I have already...

CASSEY, saturday 15-Jun-24 4 100
A
Seating Chart Not Working
Aleks, On April 12, 2024 at 13:06

Hi there, I just opened my website for RSVPs. Based on guest responses, I want to start building the seating chart. However, whenever I select "seating chart" from the planning tools, the web page...

CASSEY, saturday 15-Jun-24 1 23
W
How do you have your date format display as July 6, 2024 instead of 06 July, 2024
Whitney, On April 21, 2024 at 17:54

Even when I choose a template that shows the date format as July 6, 2024 in the preview sample, when I choose that template, it still only shows the date as 06 July, 2024. I've found plenty of other...

CASSEY, saturday 15-Jun-24 1 20
Kt
Wedding Invites Through Wedding Wire - Names
Kt, On May 13, 2024 at 18:10

Hi, I have created my invites through wedding wire and I tried one test one to my mom and future MIL and they pointed out that the invites weren't addressed to them. Their names aren't anywhere on the...

CASSEY, saturday 15-Jun-24 1 26
Palig
Meals
Palig, On May 19, 2024 at 10:25

How do I change the options for the meals?

CASSEY, saturday 15-Jun-24 1 16
Chrissie
Menu options in guests section
Chrissie, On June 3, 2024 at 12:26

Hi Everyone, just wondering if you know how to edit or turn off the menu options within the guest section? I'm having a buffet and didn't realise that was populated, now all my guests are RSVPing and...

CASSEY, saturday 15-Jun-24 1 21
Iulia
Help w/ removing Rehearsal Dinner section
Iulia, On August 12, 2020 at 21:49

Hi all, I am trying to remove the Rehearsal Dinner section using the "delete event" option from its settings and it's not working. I tried removing all guests from this event and it's still not...

Natalie, thursday 13-Jun-24 3 174
Lynnie
How to RSVP for Multiple Events
Lynnie, On May 15, 2018 at 10:52

Are there multiple wedding (or pre-wedding) events you would like your guests to RSVP for? You can now set up RSVPs for multiple events on WeddingWire.ca! Here's how to set it up... 1. Click on My...

Lynnie, friday 10-May-24 8 494
Brie
Menu
Brie, On April 7, 2024 at 12:41

How do you remove the menu part of the rsvp section

BrandonTuTDB, sunday 14-Apr-24 1 24
B
Adding fiancè to notifications
Brianne, On March 31, 2024 at 19:47

Hey everyone! Is there a way to add my fiancè to get notifications that someone viewed our website? He gets emails when someone RSVP's, but not when someone viewed our page. He'd have to go on the...

Lynnie, monday 1-Apr-24 1 24
Joey
How to leave a reply and quote someone in the Community
Joey, On March 6, 2018 at 09:13

So, you've logged into your account, you're browsing through the Community, and you find a discussion that looks awesome. How do you join in? ____________________ Desktop There are three different...

Helen, wednesday 27-Mar-24 2 834
Kt
Invites Through Wedding Wire
Kt, On February 15, 2024 at 22:11

I have my guests all entered and want to send out invites through Wedding Wire. I did the Save the Dates through Joy but want to use Wedding Wire for invites because I want them to be able to easily...

Samantha, sunday 24-Mar-24 2 36 1
Marya
How do i send invites by group?
Marya, On February 21, 2023 at 15:52

Hi I spent some time organizing all our guests into groups and lists. I don’t see a way for me to send bulk invites via a group/list. I need to manually select them which is time consuming and...

Martin, thursday 14-Mar-24 2 50 1
Grace
Rsvp adjustment
Grace, On March 12, 2024 at 23:11

Hi I am a guest for a wedding Natalie and Michae Sisti I responded to the rsvp but forgot to put my menu option. How do I go back and fix this, thanks

Lynnie, wednesday 13-Mar-24 2 43
Sasha
Send invitations through Wedding Wire
Sasha, On March 11, 2024 at 09:15

Hi, Does anyone know if you can send invitations through the site? Or do I have to use an external site and then update my wedding website with the RSVP responses?

Julie, wednesday 13-Mar-24 4 106
K
How to change menu options
Kristen, On February 19, 2024 at 12:41

Hello I was wondering if anyone can help me with changing my menu options on the wedding wire wedbsite. Thank you !Kristen

Kristen, tuesday 12-Mar-24 2 34
Filippo
Need first and Last names showing for rsvp
Filippo, On March 10, 2024 at 20:40

Hello everyone, is there anyway to show the full last name of our guests (Simple ask) on RSVP as we have many people with same name different last name but same initial. This is very frustrating.

Lynnie, monday 11-Mar-24 1 25
Jennifer
Asking for menu selection in rsvp section *after* guests have already confirmed attendance?
Jennifer, On March 10, 2024 at 20:35

Hi there! We have sent out RSVP requests on our wedding website and nearly all guests have replied. Once someone RSVPs, their name is "greyed out" when they search for it again. I would like to...

Lynnie, monday 11-Mar-24 1 23
Michelle
RSVP on wedding website
Michelle, On April 14, 2019 at 17:07

Hello I'm wondering if anyone is having the same problem as I am. I made up my guest list, went to go test out the RSVP part on the website and I noticed that some guests aren't popping up. I went...

Sophia-Dipietro, thursday 29-Feb-24 8 6,896
Jennifer
Changing clock timer from est to pst
Jennifer, On February 15, 2024 at 16:52

The countdown clock is off by four hours, which I'm assuming it's due to setup in the maritimes? I can't see any way to change this.

Jennifer, saturday 17-Feb-24 2 20
S
Projector and change of code
Sarah, On February 9, 2024 at 03:09

Hi there I am trying to see if i can change the code for the QR also how do i get it so that it shows up on the projector as they are being uploaded

Hank, wednesday 14-Feb-24 2 17
Keekhan
Vendors not showing up when searched
Keekhan, On January 2, 2024 at 17:02

We are doing a destination wedding in Dominican Republic and our venue and photographer etc will not show up when I search for them despite them having a profile on WW. I even changed the country in...

Keekhan, wednesday 31-Jan-24 4 55
Ashley
Wedding Guest Support Question
Ashley, On January 23, 2024 at 13:38

Hello, does anyone know how to add a guest that is currently added to the wedding but you initially checked off no for the cermony but now want to add them to the cermony. Do I have to delete that...

Ashley, tuesday 23-Jan-24 2 30
D
Webpage image blurry
Dianne, On November 27, 2022 at 13:13

When we upload images (sized appropriate) to our webpage, the quality is significantly reduced. Looks terrible, can someone please help?

Pablo01, saturday 20-Jan-24 1 83
H
Adding unknown name of plus 1 to guest on website
Heather, On January 10, 2024 at 09:42

Hello, I am in the process of building my guest list and I know that I will be giving some guests a plus one. There are some guests where I do not know the name of the plus one. How do I add them to...

Lynnie, wednesday 10-Jan-24 1 36
Ashley
Seating Chart not opening
Ashley, On January 4, 2024 at 13:41

I am working on my seating chart, however, I haven't been able to access it for a while now. Every time that I click on "Seating Chart" it just takes me to view my guest list even though I've set up...

Lynnie, friday 5-Jan-24 1 32

Groups

WeddingWire Article Topics