Skip to main content

Tech support

Join  group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

727
members

Discussions

Order by:
Last message
  • Messages
  • Visits
  • Last message
  • Date
  • Unanswered
Joey
WeddingWire's Community Guidelines
Joey, On March 5, 2018 at 15:20

We're all here in this wonderful Community to help each other make the best possible planning decisions, make some friends, and have a wonderful time while planning weddings. To ensure everyone can...

Heather, friday 5-Aug-22 7 870 2
Joey
New to the community? We'll help you get started!
Joey, On March 6, 2018 at 08:27

We'd like to extend you a very warm welcome to the Community! We're so happy to have you here. We can't wait to get to know you and we're here to help you wherever you are on your wedding planning...

Tori, thursday 17-May-18 4 82
M
Book now button not showing
Mandy, On September 21, 2022 at 16:36

Hello, Under the guest accommodations tab it has a feature where you can press a button "book now" to go directly to a hotel website to book a room. The button does not show up on the screen. If you...

Lynnie, thursday 22-Sep-22 2 32
Joey
How to leave a reply and quote someone in the Community
Joey, On March 6, 2018 at 09:13

So, you've logged into your account, you're browsing through the Community, and you find a discussion that looks awesome. How do you join in? ____________________ Desktop There are three different...

Ali, thursday 15-Sep-22 2 384
V
Guest e-mail addresses
Vida, On September 13, 2022 at 13:11

How do i see the e-mail address my guests used when they logged on to my wedding wire site

Lynnie, wednesday 14-Sep-22 2 30
Tina
Seating Chart not working?
Tina, On September 10, 2022 at 21:27

Everytime I click on the Seating Chart tab, it just brings me to the guest list page. I've tried different browser, and even different computers. Can someone help? Thanks!

Tina, monday 12-Sep-22 4 35
Maggnard-Smanta
Weddingwire Wedding Website: Sending reminders to guests
Maggnard-Smanta, On April 26, 2022 at 18:56

Hey there 👋🏼 Are some of you using WeddingWire for your wedding website? If so, is there a way to send out reminders to your guests to follow up RSVPs. Heard it was possible with the Knot. Thank you!...

Lynnie, monday 15-Aug-22 8 70
P
Good menu
Prisca, On July 26, 2022 at 16:38

Hi, can you help me edit the menu list for our guest.

Hank, wednesday 27-Jul-22 1 35 1
Carine
How to remove the option of +1
Carine, On May 2, 2022 at 15:21

I am having a small wedding and want to know if there's a way to remove the plus one option, so when they RSVP they can not add more people than I had imputed. Sorry if this was asked a million times,...

Lynnie, tuesday 19-Jul-22 16 122
Julia
Having issues with menu options
Julia, On July 9, 2022 at 12:48

I am currently struggling to get multiple menu options on the website. We would like our guests to be able to choose their starter (soup or salad) and then choose their entrée. So, two menus to make...

Victoria, wednesday 13-Jul-22 5 61
Kawal
Limit on sending invites
Kawal, On July 9, 2022 at 13:03

Hi, we have a number of events we are inviting guests to. However, the site states that I've exceeded the daily number of invites I'm allowed to send. I tried sending them today again but it still...

Lynnie, tuesday 12-Jul-22 2 39
Sorin
Cant send invite
Sorin, On July 6, 2022 at 13:42

Hey I am trying to send invitation to specific people but once you get to send page it doesnt show the card invitation anymore and doesnt sent even when hitting the button

Lynnie, thursday 7-Jul-22 1 27
A
2 weeks before wedding, and can't edit website!
Adib, On June 16, 2022 at 21:48

My planner is currently linked to demi-adib.com, when it should be linked to demi-and-adib.com. That's the domain we purchased from wedding wire, and created the content on... roughly a year ago....

Vinod, monday 4-Jul-22 4 57
V
Guest List Sorting
Vida, On July 1, 2022 at 18:15

Is there a way to sort my guest list by those who have accepted vs declined? It's frustrating when I want to quickly scan the names of those coming and not coming and they are all mixed together.

Lissa, monday 4-Jul-22 3 47
K
Menu addition not working
Kristina, On June 23, 2022 at 23:09

I'm trying to add a new menu item, but it's not letting me enter the full name of the meal. I was able to enter the full names of the other menu items, even though they're much longer! I even tried to...

Kristina, sunday 26-Jun-22 2 41
Kate-Lynn
Missed meal selection
Kate-Lynn, On June 10, 2022 at 18:34

I have my guests currently RSVPing on the wedding wire website. My only issue so far is more then half of the guests don’t see the option to pick a meal. Has anyone else had this issue? How did you...

Carine, monday 13-Jun-22 4 71
S
Embed live feed of instagram hashtag on site?
Sarah, On August 22, 2020 at 02:32

Hello, is there a way to embed a live feed of the photos people post using your event's hashtag within the weddingwire site?

Sisiniaasthma, friday 10-Jun-22 1 100
Kelly
Wedding Website Pictures
Kelly, On May 6, 2022 at 10:59

I thought about just using the wedding wire website, but my pictures upload terribly! Is there a specific way to adjust the pictures to fit on the template? Every time I upload a different one it just...

Jessica, tuesday 31-May-22 11 124
Courtney
rsvp help!
Courtney, On May 31, 2022 at 12:22

How do I get my guests onto the rsvp page of my website so they can search the name and confirm if they are coming? I’ve added my guests to the guest list and I’ve created my rsvp page but when my...

Courtney, tuesday 31-May-22 4 61
K
Help! Receiving Rsvps through the website
Kristina, On May 23, 2022 at 09:52

We made a WeddingWire website and are collecting RSVPs that way. The website is automatically set up so that when a guest goes to RSVPs, they must RSVP to each wedding event that corresponds to the...

Kristina, monday 23-May-22 2 37 1
Michelle
RSVP on wedding website
Michelle, On April 14, 2019 at 17:07

Hello I'm wondering if anyone is having the same problem as I am. I made up my guest list, went to go test out the RSVP part on the website and I noticed that some guests aren't popping up. I went...

Lynnie, tuesday 17-May-22 8 2,022
Barry
Food Menu
Barry, On May 12, 2022 at 23:52

Under RSVP, a food menu is provided. But due to cost, our wedding has only 2 choices, beef or chicken. How do I edit the menu choice to only have 2 instead of fish, etc.

Lynnie, monday 16-May-22 2 45
Barry
How to edit Guests?
Barry, On May 12, 2022 at 23:56

I've added all my guests and by default they were added to the Wedding group. How do I edit a Guest to add them to the Rehearsal Group?

Malyssa, friday 13-May-22 1 24
Melissa
How do i get all the icons for the people on my seating chart?
Melissa, On May 5, 2022 at 09:23

How do I edit my contacts so that all my icons in the seating chart have a little emoji of a male or female? I randomly have one and I dont know how, nothing is different for that person but I would...

Melissa, thursday 5-May-22 2 62
Barry
Limit pages viewed by certain guests
Barry, On April 30, 2022 at 21:41

We have guests across the country. They will not be invited but I would like to let them see the blog, website, albums, etc. The security feature doesn't limit a guest to see specific pages. Anyone...

Barry, monday 2-May-22 2 50
Barry
What to do to develop website? Any order?
Barry, On April 29, 2022 at 23:42

I'm just starting to build website. Any suggestions for Newbie? I want to send out invitations with website address on invitations. Did you use password feature? Thanks

Lynnie, monday 2-May-22 1 32
R
Deadline rsvp
Rebecca, On April 29, 2022 at 01:10

Can I set a deadline on the RSVP to stop on a certain date?

Lynnie, friday 29-Apr-22 2 39
A
Am not able to add registry section to my website
Alexi, On April 23, 2022 at 11:46

Hi, When I go to add pages on our wedding website, there is no option to add registry? Is there a fix for this?

Hank, sunday 24-Apr-22 1 29
Mandy
Add plus one
Mandy, On April 14, 2022 at 17:36

How can I allow people to add a plus one?

HydrascEnEV, tuesday 19-Apr-22 1 47
R
Wedshoots qr code not working
Rakhee, On April 6, 2022 at 15:32

Hi, I would like to add my QR code to the order of service however the QR code doesn’t work. It’s takes me to Google trying to search the code.

Gabriele, tuesday 19-Apr-22 2 117
R
Age section
Rebecca, On April 13, 2022 at 01:06

Can I change the age section instead of baby i can put youth?

Lynnie, wednesday 13-Apr-22 1 34
Audrey
Help! Weddingwire Wedding Website Confusion
Audrey, On March 22, 2022 at 16:40

Hi everyone, I'm getting really frustrated trying to create my RSVP page on my WW wedding website. Did anyone else run into problems? Wonder if anyone has advice for how to do the following (I've...

Audrey, monday 11-Apr-22 7 107

Groups

WeddingWire Article Topics