Discussions from Tech support

I live in canada but we are flying back to Australia for the wedding. Does the QR code for Wedshots work in Australia?

I would like to know how I can change the option of the menu list under the rsvp drop down menu?

I’m trouble with creating a guest list on the app. I can’t seem to figure out how.

How do I link my amazon wedding registry to my website?

I need help how to log in my account on my laptop it logs in on my iPad and phone but won't let me log in on my laptop I'm not sure why anymore and it is frustrating me as I have important plans there...

I was playing around with the checklist and deleted some items (not just checking them). Now I want to use the checklist as if I started from scratch but I do not see a way to do this. Is there a way...

I am having issues with selecting the seating chart. Every time I click on the tab it brings me to the Guest List. I have tried closing the website and re-starting all that etc. and still nothing. Is...

Hello I'm wondering if anyone is having the same problem as I am. I made up my guest list, went to go test out the RSVP part on the website and I noticed that some guests aren't popping up. I went...

Hi Everyone, just wondering if you know how to edit or turn off the menu options within the guest section? I'm having a buffet and didn't realise that was populated, now all my guests are RSVPing and...

Hi there, I just opened my website for RSVPs. Based on guest responses, I want to start building the seating chart. However, whenever I select "seating chart" from the planning tools, the web page...

Even when I choose a template that shows the date format as July 6, 2024 in the preview sample, when I choose that template, it still only shows the date as 06 July, 2024. I've found plenty of other...

Hi, I have created my invites through wedding wire and I tried one test one to my mom and future MIL and they pointed out that the invites weren't addressed to them. Their names aren't anywhere on the...

How do I change the options for the meals?

Hi all, I am trying to remove the Rehearsal Dinner section using the "delete event" option from its settings and it's not working. I tried removing all guests from this event and it's still not...

Help! Does anyone know how to export their Weddingwire guest list to excel or a PDF? Trying to export our guest list so we can create labels of everyone's mailing address for the invitation envelopes....

How can I imbed my Wedding Wire web site I to my webshoots profile. I already have a full wedding wire website created but when I create my web shoots profile for guests to share pictures. It creates...

Is there a way to allow meal option changes if someone had already rsvp'd. A lot of our friends rsvp'd with save the dates but can no longer select and change their meal. or add a meal if they didnt...

Hey there 👋🏼 Are some of you using WeddingWire for your wedding website? If so, is there a way to send out reminders to your guests to follow up RSVPs. Heard it was possible with the Knot. Thank you!...

Is there a way to send the wedding invite to yourself to see how it appears before sending to all guests

Hi, I want to start building my wedding website, but I don't have everything or all the information I need to have the site up and running. Does anyone know if I can start building it and continue to...

Hi there, I am trying to send out invitations to my guest list, however I am unable to upload any photos.

Hello, wondering if someone can help. We had our wedding a year ago and I went to go back onto the WedShoots app and it now says ‘Album not found’ there’s no contact number or email for WedShoots does...

Anyone else unable to send/reply to private messages? I’m trying to respond to someone and says I can’t because “I’ve reached maximum nr of messages”...

Hi all! I've chosen the theme for our wedding website. Where can I go to design and send Save The Dates based on the theme? Thank you!

Hello! I've used Wedding Wire before and have always loved how you could set up your reception seating chart and see all the people in their places. However this time I can't see where to find where I...

The webshoots QR code isn't working. What am I doing wrong? I have downloaded and created an account on the app. When I scan the QR code with my fiances phone, it doesnt work.