Tech support

Join  group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

251
members

Discussions

Brae
Vendor List Trouble - Dress and Other
Brae, On September 16, 2021 at 22:59

Does anyone know how to add a vendor that isn't in the system. I want to add my dress and pictures of the art we had commissioned for our invites, but there's no way of uploading them that I can find....

Michelle, yesterday at 08:15 1 25
J
How to notify guests there has been a website update
Jenna, On September 12, 2021 at 10:42

Hi All! When updating new information to your website, how do you ensure guests receive an email that there has been an update? We have added a few things over the weeks but our guests are unaware...

Hank, monday 13-Sep-21 2 39
Tyler&Whitney
Password
Tyler&Whitney, On September 13, 2021 at 15:42

So I made some sections of our website password protected-and the password I set doesn't seem to work? We haven't sent it live to our guests yet, as we wanted to make sure it actually works first. But...

Joey, monday 13-Sep-21 1 14
D
Accessing the App while in the us
Donna, On September 8, 2021 at 12:42

I’m NYC. Why can’t I download this app? I want to make an album for the bride

Joey, friday 10-Sep-21 3 34
Frederick
Your seating plan software is not racially inclusive.
Frederick, On August 13, 2021 at 09:59

Hello Wedding wire, Whilst we love your tools such as the seating charts. I wanted to ask why are we all white/white Asian?? There not any option to add brown (like myself) or black guests. Could you...

Joey, tuesday 14-Sep-21 3 29
L
How do i add the Bride and Groom back to the guest list?
Lauren, On September 4, 2021 at 21:11

Hey there! When making my guest list I accidentally deleted myself and my fiance but now I can't seem to get us back. Does anyone know how I can add the bride and groom back to the list? Thank you!...

Vinod, monday 6-Sep-21 1 22