Discussions from Tech support

Hi Everyone, just wondering if you know how to edit or turn off the menu options within the guest section? I'm having a buffet and didn't realise that was populated, now all my guests are RSVPing and...

Hi there, I just opened my website for RSVPs. Based on guest responses, I want to start building the seating chart. However, whenever I select "seating chart" from the planning tools, the web page...

Even when I choose a template that shows the date format as July 6, 2024 in the preview sample, when I choose that template, it still only shows the date as 06 July, 2024. I've found plenty of other...

Hi, I have created my invites through wedding wire and I tried one test one to my mom and future MIL and they pointed out that the invites weren't addressed to them. Their names aren't anywhere on the...

How do I change the options for the meals?

Hi all, I am trying to remove the Rehearsal Dinner section using the "delete event" option from its settings and it's not working. I tried removing all guests from this event and it's still not...

Help! Does anyone know how to export their Weddingwire guest list to excel or a PDF? Trying to export our guest list so we can create labels of everyone's mailing address for the invitation envelopes....

How can I imbed my Wedding Wire web site I to my webshoots profile. I already have a full wedding wire website created but when I create my web shoots profile for guests to share pictures. It creates...

Is there a way to allow meal option changes if someone had already rsvp'd. A lot of our friends rsvp'd with save the dates but can no longer select and change their meal. or add a meal if they didnt...

Hey there 👋🏼 Are some of you using WeddingWire for your wedding website? If so, is there a way to send out reminders to your guests to follow up RSVPs. Heard it was possible with the Knot. Thank you!...

Hi, I want to start building my wedding website, but I don't have everything or all the information I need to have the site up and running. Does anyone know if I can start building it and continue to...

Hi there, I am trying to send out invitations to my guest list, however I am unable to upload any photos.

Hello, wondering if someone can help. We had our wedding a year ago and I went to go back onto the WedShoots app and it now says ‘Album not found’ there’s no contact number or email for WedShoots does...

Anyone else unable to send/reply to private messages? I’m trying to respond to someone and says I can’t because “I’ve reached maximum nr of messages”...

Hi all! I've chosen the theme for our wedding website. Where can I go to design and send Save The Dates based on the theme? Thank you!

Hello! I've used Wedding Wire before and have always loved how you could set up your reception seating chart and see all the people in their places. However this time I can't see where to find where I...

The webshoots QR code isn't working. What am I doing wrong? I have downloaded and created an account on the app. When I scan the QR code with my fiances phone, it doesnt work.

Just curious if there is any way to delete things in the vendor checklists and budget checklist that are not relevant to my wedding. Just so its a little less to scroll through and think I'm missing...

I've sent my invites to my guests and some of them have been unable to choose meal options. Most of them have no issues. How can this be fixed?

Hi, I am looking for a registry option and can't seem to find it anywhere on the site. Does anyone know how to add one?

Hey everyone!!! I'm in the final stages of my website but the only problem I am having is I'm not sure how to do my registry. Has anyone put theirs on the website? If so, how did you do it?? Thanks!! ...

I’m in Canada and tried out Wedshoots and really liked it so I sent it to guests. One of the guests who is currently in the US said she can’t download it because it’s not for her country. Any ways to...

Hi everyone! Quick question: my fiancé and I just sent out our wedding website to our guests and we are starting to have some messages from guests. I am afraid I can’t quite see an option on how to...

This is the absolute most frustrating website to navigate! Surely there is a better way to rsvp than to make every guest create an account as if they are also engaged to be married! I have already...

How do you remove the menu part of the rsvp section

Hey everyone! Is there a way to add my fiancè to get notifications that someone viewed our website? He gets emails when someone RSVP's, but not when someone viewed our page. He'd have to go on the...

I have my guests all entered and want to send out invites through Wedding Wire. I did the Save the Dates through Joy but want to use Wedding Wire for invites because I want them to be able to easily...

Hi I spent some time organizing all our guests into groups and lists. I don’t see a way for me to send bulk invites via a group/list. I need to manually select them which is time consuming and...

Hi I am a guest for a wedding Natalie and Michae Sisti I responded to the rsvp but forgot to put my menu option. How do I go back and fix this, thanks

Hello I was wondering if anyone can help me with changing my menu options on the wedding wire wedbsite. Thank you !Kristen

Hello everyone, is there anyway to show the full last name of our guests (Simple ask) on RSVP as we have many people with same name different last name but same initial. This is very frustrating.