Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

1,300
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Brie
Menu
Brie, On April 7, 2024 at 12:41

How do you remove the menu part of the rsvp section

BrandonTuTDB, sunday 14-Apr-24 1 25
B
Adding fiancè to notifications
Brianne, On March 31, 2024 at 19:47

Hey everyone! Is there a way to add my fiancè to get notifications that someone viewed our website? He gets emails when someone RSVP's, but not when someone viewed our page. He'd have to go on the...

Lynnie, monday 1-Apr-24 1 24
Kt
Invites Through Wedding Wire
Kt, On February 15, 2024 at 22:11

I have my guests all entered and want to send out invites through Wedding Wire. I did the Save the Dates through Joy but want to use Wedding Wire for invites because I want them to be able to easily...

Samantha, sunday 24-Mar-24 2 40 1
Marya
How do i send invites by group?
Marya, On February 21, 2023 at 15:52

Hi I spent some time organizing all our guests into groups and lists. I don’t see a way for me to send bulk invites via a group/list. I need to manually select them which is time consuming and...

Martin, thursday 14-Mar-24 2 61 1
Grace
Rsvp adjustment
Grace, On March 12, 2024 at 23:11

Hi I am a guest for a wedding Natalie and Michae Sisti I responded to the rsvp but forgot to put my menu option. How do I go back and fix this, thanks

Lynnie, wednesday 13-Mar-24 2 45
Sasha
Send invitations through Wedding Wire
Sasha, On March 11, 2024 at 09:15

Hi, Does anyone know if you can send invitations through the site? Or do I have to use an external site and then update my wedding website with the RSVP responses?

Julie, wednesday 13-Mar-24 4 132
K
How to change menu options
Kristen, On February 19, 2024 at 12:41

Hello I was wondering if anyone can help me with changing my menu options on the wedding wire wedbsite. Thank you !Kristen

Kristen, tuesday 12-Mar-24 2 40
Filippo
Need first and Last names showing for rsvp
Filippo, On March 10, 2024 at 20:40

Hello everyone, is there anyway to show the full last name of our guests (Simple ask) on RSVP as we have many people with same name different last name but same initial. This is very frustrating.

Lynnie, monday 11-Mar-24 1 29
Jennifer
Asking for menu selection in rsvp section *after* guests have already confirmed attendance?
Jennifer, On March 10, 2024 at 20:35

Hi there! We have sent out RSVP requests on our wedding website and nearly all guests have replied. Once someone RSVPs, their name is "greyed out" when they search for it again. I would like to...

Lynnie, monday 11-Mar-24 1 25
Michelle
RSVP on wedding website
Michelle, On April 14, 2019 at 17:07

Hello I'm wondering if anyone is having the same problem as I am. I made up my guest list, went to go test out the RSVP part on the website and I noticed that some guests aren't popping up. I went...

Sophia-Dipietro, thursday 29-Feb-24 8 7,652
Jennifer
Changing clock timer from est to pst
Jennifer, On February 15, 2024 at 16:52

The countdown clock is off by four hours, which I'm assuming it's due to setup in the maritimes? I can't see any way to change this.

Jennifer, saturday 17-Feb-24 2 20
S
Projector and change of code
Sarah, On February 9, 2024 at 03:09

Hi there I am trying to see if i can change the code for the QR also how do i get it so that it shows up on the projector as they are being uploaded

Hank, wednesday 14-Feb-24 2 17
Keekhan
Vendors not showing up when searched
Keekhan, On January 2, 2024 at 17:02

We are doing a destination wedding in Dominican Republic and our venue and photographer etc will not show up when I search for them despite them having a profile on WW. I even changed the country in...

Keekhan, wednesday 31-Jan-24 4 75
Ashley
Wedding Guest Support Question
Ashley, On January 23, 2024 at 13:38

Hello, does anyone know how to add a guest that is currently added to the wedding but you initially checked off no for the cermony but now want to add them to the cermony. Do I have to delete that...

Ashley, tuesday 23-Jan-24 2 31
D
Webpage image blurry
Dianne, On November 27, 2022 at 13:13

When we upload images (sized appropriate) to our webpage, the quality is significantly reduced. Looks terrible, can someone please help?

Pablo01, saturday 20-Jan-24 1 85
H
Adding unknown name of plus 1 to guest on website
Heather, On January 10, 2024 at 09:42

Hello, I am in the process of building my guest list and I know that I will be giving some guests a plus one. There are some guests where I do not know the name of the plus one. How do I add them to...

Lynnie, wednesday 10-Jan-24 1 39
Ashley
Seating Chart not opening
Ashley, On January 4, 2024 at 13:41

I am working on my seating chart, however, I haven't been able to access it for a while now. Every time that I click on "Seating Chart" it just takes me to view my guest list even though I've set up...

Lynnie, friday 5-Jan-24 1 46
Brittany
Deleting Guests
Brittany, On December 29, 2023 at 23:46

Is there a way to delete guests off the guest list??? I cannot find where to do this.

Lynnie, tuesday 2-Jan-24 1 37
Sadie
Guests missing "choose Menu" option
Sadie, On December 26, 2023 at 17:23

Hi everyone, I am wondering if I can have some help with the wedding website. I have given a few invitations out (just to my brother and sister) and both of them missed the “choose menu” option when...

Julie, wednesday 27-Dec-23 1 36
Nicole
How does trivia work?
Nicole, On November 14, 2023 at 21:21

We added the trivia page to our wedding website and we see answers coming in. How do we see who answered what? Or how do we see what guest answered the most correctly?

Nicole, thursday 16-Nov-23 2 39
Tisha
Events and Invitations
Tisha, On November 4, 2023 at 20:42

I will be having a 2-day wedding, so I have created two events 1) Wedding (this is created by default and the name of the event cannot be edited) and 2) Reception - July 20, 2024. I created two...

Tisha, monday 13-Nov-23 4 65
S
Adding caterer to my own list
Stephanie, On November 1, 2023 at 06:31

Hi everyone, how do I add my own caterer to my own wedding list , it’s only letting me add their choices

Lynnie, thursday 2-Nov-23 1 19
A
Menu Items
Abbie, On October 25, 2023 at 20:30

How do I get rid of menu options for the RSVP?

Lynnie, thursday 26-Oct-23 1 17
Sophia
Rsvps
Sophia, On October 21, 2023 at 02:30

How do you remove the menu food option when someone rsvps? We are doing a potluck style wedding and there is a good choice option when people go to rsvp. Is that removable?

Sophia, tuesday 24-Oct-23 4 56
Ashley
Messaging on app
Ashley, On October 17, 2023 at 06:19

Is anyone else's messaging feature in the app not working?

Fedinand, wednesday 18-Oct-23 4 48
Maryse
How long do we have the Wedshoot access?
Maryse, On October 17, 2023 at 15:37

Hi I want to know how long do I have to download my photos until the wedshoot app doesn't work? Also, my wedding was on October 14th. Do I will be able to download the shoot on Wedshoot that my own...

Julie, tuesday 17-Oct-23 1 31
N
Wedding Website Help
Nina, On October 12, 2023 at 11:05

Hi there! I am currently working on my wedding website, however, I DO NOT want any pictures on my website. Is there any way i can remove the photos from the template I have selected?? i've been...

Lynnie, thursday 12-Oct-23 1 28
Sadie
Adding a question to rsvp section on Website
Sadie, On September 26, 2023 at 19:07

Hi everyone! Just a quick question and looking for some help! I am trying to find out how to add a question onto my wedding website for when guests do their RSVPs. For example, we have a minimum limit...

Julie, tuesday 26-Sep-23 1 29
T
Change Font on wedding website
Treena, On March 3, 2019 at 12:40

Is there some way to change the font and size in the website ?

Lynnie, monday 18-Sep-23 4 740
C
Help
Christina, On September 15, 2023 at 14:39

How do I send out a mass message to all of my guest list???

Julie, monday 18-Sep-23 1 19
M
qr code cost
Marcia, On August 21, 2023 at 17:03

Hello! I have a question! I am interested in a QR code for my website to put on my invitations. Other than the premium membership fee is there any other cost associated with the QR code at all? I...

Odessa, thursday 14-Sep-23 1 60
E
Formatting my guest list!
Erin, On September 12, 2023 at 15:03

Hey everyone, I have a few groups of guests that share one email. I want to make sure they are all on my list, and not just listed as a plus one, but I also want to make sure the one email doesn't...

Lynnie, wednesday 13-Sep-23 1 23

Groups

WeddingWire Article Topics