Discussions from Tech support

Hello! I've used Wedding Wire before and have always loved how you could set up your reception seating chart and see all the people in their places. However this time I can't see where to find where I...

The webshoots QR code isn't working. What am I doing wrong? I have downloaded and created an account on the app. When I scan the QR code with my fiances phone, it doesnt work.

Just curious if there is any way to delete things in the vendor checklists and budget checklist that are not relevant to my wedding. Just so its a little less to scroll through and think I'm missing...

I've sent my invites to my guests and some of them have been unable to choose meal options. Most of them have no issues. How can this be fixed?

Hi, I am looking for a registry option and can't seem to find it anywhere on the site. Does anyone know how to add one?

Hey everyone!!! I'm in the final stages of my website but the only problem I am having is I'm not sure how to do my registry. Has anyone put theirs on the website? If so, how did you do it?? Thanks!! ...

I’m in Canada and tried out Wedshoots and really liked it so I sent it to guests. One of the guests who is currently in the US said she can’t download it because it’s not for her country. Any ways to...

Hi everyone! Quick question: my fiancé and I just sent out our wedding website to our guests and we are starting to have some messages from guests. I am afraid I can’t quite see an option on how to...

This is the absolute most frustrating website to navigate! Surely there is a better way to rsvp than to make every guest create an account as if they are also engaged to be married! I have already...

How do you remove the menu part of the rsvp section

Hey everyone! Is there a way to add my fiancè to get notifications that someone viewed our website? He gets emails when someone RSVP's, but not when someone viewed our page. He'd have to go on the...

I have my guests all entered and want to send out invites through Wedding Wire. I did the Save the Dates through Joy but want to use Wedding Wire for invites because I want them to be able to easily...

Hi I spent some time organizing all our guests into groups and lists. I don’t see a way for me to send bulk invites via a group/list. I need to manually select them which is time consuming and...

Hi I am a guest for a wedding Natalie and Michae Sisti I responded to the rsvp but forgot to put my menu option. How do I go back and fix this, thanks

Hi, Does anyone know if you can send invitations through the site? Or do I have to use an external site and then update my wedding website with the RSVP responses?

Hello I was wondering if anyone can help me with changing my menu options on the wedding wire wedbsite. Thank you !Kristen

Hello everyone, is there anyway to show the full last name of our guests (Simple ask) on RSVP as we have many people with same name different last name but same initial. This is very frustrating.

Hi there! We have sent out RSVP requests on our wedding website and nearly all guests have replied. Once someone RSVPs, their name is "greyed out" when they search for it again. I would like to...

The countdown clock is off by four hours, which I'm assuming it's due to setup in the maritimes? I can't see any way to change this.

Hi there I am trying to see if i can change the code for the QR also how do i get it so that it shows up on the projector as they are being uploaded

We are doing a destination wedding in Dominican Republic and our venue and photographer etc will not show up when I search for them despite them having a profile on WW. I even changed the country in...

Hello, does anyone know how to add a guest that is currently added to the wedding but you initially checked off no for the cermony but now want to add them to the cermony. Do I have to delete that...

When we upload images (sized appropriate) to our webpage, the quality is significantly reduced. Looks terrible, can someone please help?

Hello, I am in the process of building my guest list and I know that I will be giving some guests a plus one. There are some guests where I do not know the name of the plus one. How do I add them to...

I am working on my seating chart, however, I haven't been able to access it for a while now. Every time that I click on "Seating Chart" it just takes me to view my guest list even though I've set up...

Is there a way to delete guests off the guest list??? I cannot find where to do this.

Hi everyone, I am wondering if I can have some help with the wedding website. I have given a few invitations out (just to my brother and sister) and both of them missed the “choose menu” option when...

We added the trivia page to our wedding website and we see answers coming in. How do we see who answered what? Or how do we see what guest answered the most correctly?

I will be having a 2-day wedding, so I have created two events 1) Wedding (this is created by default and the name of the event cannot be edited) and 2) Reception - July 20, 2024. I created two...

Hi everyone, how do I add my own caterer to my own wedding list , it’s only letting me add their choices

How do I get rid of menu options for the RSVP?

How do you remove the menu food option when someone rsvps? We are doing a potluck style wedding and there is a good choice option when people go to rsvp. Is that removable?