Discussions from Tech support

Hi there! We have sent out RSVP requests on our wedding website and nearly all guests have replied. Once someone RSVPs, their name is "greyed out" when they search for it again. I would like to...

The countdown clock is off by four hours, which I'm assuming it's due to setup in the maritimes? I can't see any way to change this.

Hi there I am trying to see if i can change the code for the QR also how do i get it so that it shows up on the projector as they are being uploaded

We are doing a destination wedding in Dominican Republic and our venue and photographer etc will not show up when I search for them despite them having a profile on WW. I even changed the country in...

Hello, does anyone know how to add a guest that is currently added to the wedding but you initially checked off no for the cermony but now want to add them to the cermony. Do I have to delete that...

When we upload images (sized appropriate) to our webpage, the quality is significantly reduced. Looks terrible, can someone please help?

Hello, I am in the process of building my guest list and I know that I will be giving some guests a plus one. There are some guests where I do not know the name of the plus one. How do I add them to...

I am working on my seating chart, however, I haven't been able to access it for a while now. Every time that I click on "Seating Chart" it just takes me to view my guest list even though I've set up...

Is there a way to delete guests off the guest list??? I cannot find where to do this.

Hi everyone, I am wondering if I can have some help with the wedding website. I have given a few invitations out (just to my brother and sister) and both of them missed the “choose menu” option when...

We added the trivia page to our wedding website and we see answers coming in. How do we see who answered what? Or how do we see what guest answered the most correctly?

I will be having a 2-day wedding, so I have created two events 1) Wedding (this is created by default and the name of the event cannot be edited) and 2) Reception - July 20, 2024. I created two...

Hi everyone, how do I add my own caterer to my own wedding list , it’s only letting me add their choices

How do I get rid of menu options for the RSVP?

How do you remove the menu food option when someone rsvps? We are doing a potluck style wedding and there is a good choice option when people go to rsvp. Is that removable?

Is anyone else's messaging feature in the app not working?

Hi I want to know how long do I have to download my photos until the wedshoot app doesn't work? Also, my wedding was on October 14th. Do I will be able to download the shoot on Wedshoot that my own...

Hi there! I am currently working on my wedding website, however, I DO NOT want any pictures on my website. Is there any way i can remove the photos from the template I have selected?? i've been...

Hi everyone! Just a quick question and looking for some help! I am trying to find out how to add a question onto my wedding website for when guests do their RSVPs. For example, we have a minimum limit...

Is there some way to change the font and size in the website ?

How do I send out a mass message to all of my guest list???

Hello! I have a question! I am interested in a QR code for my website to put on my invitations. Other than the premium membership fee is there any other cost associated with the QR code at all? I...

Hey everyone, I have a few groups of guests that share one email. I want to make sure they are all on my list, and not just listed as a plus one, but I also want to make sure the one email doesn't...

Hello, the QR code for the album takes me to a Kitchen sink with Faucet search result. How do I fix this and at least remove it from the webpage. Thanks

Hello. we just sent out our wedding invites and didn't realize at the end after people RSVP it asks them what kind of meat they want? How do we turn this off? We can't find this anywhere

How does wedshoots work? i.e., do I send the app to my guests and let them start snapping before, during and after the wedding? How does wedshoots recognize me personalized website?

Hello, I have a question about sending invites. is there a way to send individual invites or is it only the mass invite?

Hi guys, we sent out a save the date through the wedding wire portal. It didn't have an RSVP on it. There is no way of knowing if it was delivered or not. Just wondering if when invites are sent out...

Are you able to hide certain webpages from certain guests? We're hosting a wedding brunch the next day for family and the wedding party only. I want the page with those details to only be visible to...

Hello! On the RSVP name search, is it possible to have the guest's full last name come up instead of just the last initial? I have two guests with the same first name and same last initial.

Does anyone know if there a way to add food allergies for people to select when selecting their meal choice ?

Hello, is there any way to add an event to our profile? We get married in 2019 and we renew our vows in 2024 and we would like to use the website to manage it. THX!