Discussions from Tech support

Is anyone else's messaging feature in the app not working?

Hi I want to know how long do I have to download my photos until the wedshoot app doesn't work? Also, my wedding was on October 14th. Do I will be able to download the shoot on Wedshoot that my own...

Hi there! I am currently working on my wedding website, however, I DO NOT want any pictures on my website. Is there any way i can remove the photos from the template I have selected?? i've been...

Hi everyone! Just a quick question and looking for some help! I am trying to find out how to add a question onto my wedding website for when guests do their RSVPs. For example, we have a minimum limit...

Is there some way to change the font and size in the website ?

How do I send out a mass message to all of my guest list???

Hello! I have a question! I am interested in a QR code for my website to put on my invitations. Other than the premium membership fee is there any other cost associated with the QR code at all? I...

Hey everyone, I have a few groups of guests that share one email. I want to make sure they are all on my list, and not just listed as a plus one, but I also want to make sure the one email doesn't...

Hello, the QR code for the album takes me to a Kitchen sink with Faucet search result. How do I fix this and at least remove it from the webpage. Thanks

Hello. we just sent out our wedding invites and didn't realize at the end after people RSVP it asks them what kind of meat they want? How do we turn this off? We can't find this anywhere

How does wedshoots work? i.e., do I send the app to my guests and let them start snapping before, during and after the wedding? How does wedshoots recognize me personalized website?

Hello, I have a question about sending invites. is there a way to send individual invites or is it only the mass invite?

Since our professional pictures did not turn out as we had hoped, I decided to send out an invite for Wedshoots to some of my guests. I thought it was like the Send Invite portion where you can...

Hi guys, we sent out a save the date through the wedding wire portal. It didn't have an RSVP on it. There is no way of knowing if it was delivered or not. Just wondering if when invites are sent out...

Are you able to hide certain webpages from certain guests? We're hosting a wedding brunch the next day for family and the wedding party only. I want the page with those details to only be visible to...

Hello! On the RSVP name search, is it possible to have the guest's full last name come up instead of just the last initial? I have two guests with the same first name and same last initial.

Does anyone know if there a way to add food allergies for people to select when selecting their meal choice ?

Hello, is there any way to add an event to our profile? We get married in 2019 and we renew our vows in 2024 and we would like to use the website to manage it. THX!

How do I change the food menu and also add drink options

Is there a way to remove and entire category from the vendor manager area? For instance we won't be needing transportation so I don't need to have that listed there....

Does anyone know how to download like a .csv or spreadsheet of all the emails guests have entered to access the website??

Hi, does anyone know how to remove the word "wedding" that appears at the top of the online invitation? It's the name of the event but I can't seem to change that anywhere, or to create a new event to...

I am trying to fill out my seating chart and the tables on this website are a little bit different than my venue. Can I move the chairs on to different sides of the tables or do I have to use the...

Hi I’m curious if anyone knows how to delete guests from the guest list …. I cannot figure it out- lol! Thanks!!

Hello friends and future brides! I am finalizing my invitations and have a concern. The only way I have managed to find our wedding website to RSVP as a guest is to put the entire URL including...

Although I provided bold “make sure to select your meal” option in the RSVP page description with picture visuals guests are still forgetting to pick their meal choice upon RSVPing. Can they go back...

How the actual RSVP response options (pending/accept/decline) can be change? Any idea? I mean, you accept or you decline... I don't want a "maybe" option I found an answer from 2019 that it was not...

How can I send a personalized message to a group of vendors? Wedding wire is curating a message for me which I don't like. I have to delete it and write my message for each vendor which is...

How do you add your registries to the website? Thanks

I am trying to fill in the rest of my Wedding Vendors list. I have a vendor for Wedding Favours that is out of country (ITALY) but I can't seem to add the new information to my vendors list. Is there...

Hello, Does anyone know how to add different options for different courses? Currently I am only able to add an option for one course. Thanks in advance

Hi there, I need a way to add options for the appetizer, entre, and dessert options for the menu on the Wedding Wire RSVP. I only seem to be able to create 1 menu. Is there a way to add more than 1...