Discussions from Tech support

Hi I’ve had a few people come back and say they can’t locate themselves to rsvp on the website. But I can locate them on my end when I search them. Anyone else having this issue? Do I need to remove...

Some of the guests when they search their name on the website RSVP page have their name come up twice. I don't have them listed twice on my end so wondering how to fix that. Thanks.

I've had a large number of guest forget to indicate their menue selection, with most of them all having an allergy! Why is this happening? Is it over the phone it doesn't work? How do I fix this so...

I somehow deleted all my guests that i had entered, is there any way to get them back, do you have a backup

Can anyone tell me how to do the invites on this app?

We are doing a cocktail style wedding with no sit down meal and no need to pick chicken or beef. How can I turn that feature off as people are RSVP'ing? Erinn

Hi there, on our wedding website we have a page called Bridal Party Crew where we will add pictures and a brief bio of our wedding party. Is there a way that I can arrange the posts so it's oldest...

Hello, I want the wedding website to be able to show the guests' full name in the RSVP section. Currently, it is only showing their first name and the initial of their last name. Is there a way to...

Hey everyone! Do you know if you get notified once someone RSVP's via your Wedding Wire Website? Or do you have to monitor your guest list yourselves?

Hello Ladies! Our wedding is in October so there's still a few months before we will be sending out invitations and looking for RSVPs from our guests, but I'm trying to put the final touches on our...

I have created my guest list and menu options on this site but when my guests go to RSVP there isn't an option for menu, only whether they are attending the wedding. Is there a way to have the guests...

Hi guys! When my guests search their names for RSVP, it doesn't produce a result. Anyone experience same issue and know the fix? Thanks!

Hi guys! Does anyone know how to delete menu options on the wedding wire website in RSVP tab? Thanks! Kat

Somehow I've added the location of our wedding to the welcome page, however, I was incorrect in the address initially and now I can't edit it. Help?!

I cannot for them life of me sign in to my account on my laptop. It keeps telling me my password is incorrect. I tried to reset my password and still have received no email to do so.

I need help on connecting my guest lists to my website Im wanting to send out paper copies and cant seem to get the rsvp to work unless I send out digital invites.

When RSVPing, guests are typing in both their first and last names. But when they do this, it says "We have found 0 guests matching ____". When they only type their first name, thats when it will come...

I was checking out what was available and looked at website design. I don't want anything public and was having issues setting a password for the pages, so I just want to delete it. I can't find an...

I am trying to add the location of our wedding venue under the profile settings. Our location does not come up as one of the options and I cannot leave it blank or even type in what it is. How can I...

Why won't the seating chart option work? I just keep getting redirected to the guest list. HELP!!

Hi everyone, I'm in the middle of creating a wedding website, and I'm having some trouble with a couple of pages. Firstly, the "addresses" page will not display the google map of the location, but has...

It appears that adding a registry page on the website isn't possible, which is really frustrating. So I made another blog page and titled it Registry but I'm having a hard time putting in a clickable...

Is anyone else having issues creating their seating chart? I am supposed to be able to click and drag guests to the tables but for some reason it is not working for me.

How can your guest easily RSVP on your wedding website without creating an account? Can you only do this with premium? We are just now testing out the function and we keep running into the issue of...

I would like to change some of the default langage on the website ( mostly navigation) from English to French . Is there a setting I can select language?

Is there a way to change the location of the wedding? The town we are hosting our wedding in is not recognized, but it won't let me leave the field blank or type the actual town in?

Can I change the formatting of the date on my website's homepage? Currently, it reads 01st, May, 2022, and I would prefer if it was written out. Thanks

I want to delete an album that I created. How can I do it

I set up a website in late 2019/ early 2020 and paid for the custom domain. I then cancelled my wedding due to Covid. I have now rescheduled my wedding and so I logged into my old website and revamped...

is there a way to send invitations for engagement party and have it allow rsvp only for engagement party right now it allows rsvp for wedding as well

Hi everyone! I was wondering if there is a way to edit the format of the RSVP section. Instead of showing the person's full name, it only shows the first name and last initial (i.e. Jane D.). I have...