Discussions from Tech support

Hey all, We've created our invitations and website using wedding wire, we are just about ready to send the invitations out, but we'd like to "test" send the invitations to ourselves only so we can see...

Hi, two questions on website and guest list set up. I created my guest list on the main site and created my wedding website where I currently only have the Save the date ready to go. Does anyone know...

Wondering if anyone else is having issues when uploading pictures to your website page? I realize that the size has to be 1440 x 400 but even after I resize them, they are still too large to fit. Any...

Happy New Year everyone! All the best for a successful 2023. Does anyone know if Wedding wire has thank you cards built into-their application. Our wedding invitations were sent by email, from the...

Could someone please let me know if there is a way to upload a picture to the website without it being extremely blurry?! Thank you

Hello everyone, question, I am planning my sister in laws wedding but it is listing me as the person getting married, do any of you know how to change this setting? Thanks Chantal

More of a legal question than a tech one, but would I be able to use the images and assets from a Wedding Wire website to make invitations? I'll be doing both digital and printed versions of...

Hello, I am having my wedding at a venue that offers 3 different food choices. I am trying my hardest to figure out how to manipulate the website where my guest can RSVP with the different meal...

We have a pre wedding event and would like our guests to be able to RSVP to it separately. We also want them to choose an entree option for the wedding date. I can't seem to find these options seem...

Just have a random question for all of you that use the WeddingWire Request Info. Do guests have the ability to ADD a plus one?? I had guest (with no plus one linked to their name) but today I noticed...

We sent out e-invitations and through speaking with some friends have found out that some people never received their invitation. Is there a way through the website to see if emails bounced etc? This...

Can anyone help me firgure out how to get my wedding website to appear when searched?

Has anyone had any problems with the QR code not working on Wedshoots for guests to join and upload images?

Hello! I'm a wedding videographer who has recently re-branded and needs to change my business name on my profile. There is no sensible option on the storefront to do this, and my phone calls,...

HI, How do i send a message to all the guests ? There's only 3 options: online invitation, request RSVP and request address. I'm not sending an invitation and the last 2 doesn't allow me to message...

Hi, I would like to add my QR code to the order of service however the QR code doesn’t work. It’s takes me to Google trying to search the code.

Hi ! My guest can go back on their “profil” after they confirmed , at least from the phone application. Is it possible to fix that ?Some people want to change or add additional à infos .Thanks in...

Anyone else getting strange messages asking them to work on a project ? Felt creepy lol

Hi everyone, I'm having a hard time figuring out how to edit the page where guests RSVP and they select their food options etc. We're doing a buffet style so I want to remove that option all together...

Question to any of you that have used the Online Invitation section. - are you able to select certain guests to send your invitation to? Or does it automatically go out to everyone? I do not want to...

Hi everyone! Wondering if anyone is having trouble trying to send online invitations through their guest list? Hoping for a little help with how to make this work! Thanks in advance. ☺️

Hello, Under the guest accommodations tab it has a feature where you can press a button "book now" to go directly to a hotel website to book a room. The button does not show up on the screen. If you...

How do i see the e-mail address my guests used when they logged on to my wedding wire site

Everytime I click on the Seating Chart tab, it just brings me to the guest list page. I've tried different browser, and even different computers. Can someone help? Thanks!

Hi, can you help me edit the menu list for our guest.

I am having a small wedding and want to know if there's a way to remove the plus one option, so when they RSVP they can not add more people than I had imputed. Sorry if this was asked a million times,...

I am currently struggling to get multiple menu options on the website. We would like our guests to be able to choose their starter (soup or salad) and then choose their entrée. So, two menus to make...

Hi, we have a number of events we are inviting guests to. However, the site states that I've exceeded the daily number of invites I'm allowed to send. I tried sending them today again but it still...

Hey I am trying to send invitation to specific people but once you get to send page it doesnt show the card invitation anymore and doesnt sent even when hitting the button

My planner is currently linked to demi-adib.com, when it should be linked to demi-and-adib.com. That's the domain we purchased from wedding wire, and created the content on... roughly a year ago....

Is there a way to sort my guest list by those who have accepted vs declined? It's frustrating when I want to quickly scan the names of those coming and not coming and they are all mixed together.