Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

1,145
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Joey
WeddingWire's Community Guidelines
Joey, On March 5, 2018 at 15:20

We're all here in this wonderful Community to help each other make the best possible planning decisions, make some friends, and have a wonderful time while planning weddings. To ensure everyone can...

Frances, thursday 29-Aug-24 7 1,000 3
Joey
New to the community? We'll help you get started!
Joey, On March 6, 2018 at 08:27

We'd like to extend you a very warm welcome to the Community! We're so happy to have you here. We can't wait to get to know you and we're here to help you wherever you are on your wedding planning...

Chad, saturday 3-Aug-24 4 115
Gregory
Consult teams francisco hack for scammed Cryptocurrency recovery
Gregory, Today at 04:42

Contact them via info below WhatsApp ****-43 Email: *************@**************.*** Telegram @Franciscohack It all began with a seemingly promising investment. I had invested $413,000 through...

Glenn, 4 hours ago 1 4
Coral
Hackers review
Coral, Today at 10:47

Its sad to fall into the hands of scammers and fake people on the internet. I was scammed by a fake Russian Oil and gas merchants. I saw his crude and gas prices he posted in our groups on LinkedIn....

Coral, 4 hours ago 1
Bobby
possible way to recover cryptocurrency back through cyber tech wizard
Bobby, Today at 07:35

The cryptocurrency investment landscape, full of potential, has become a magnet for fraudsters. These con artists are skilled at crafting convincing schemes that promise substantial profits but...

Bobby, 7 hours ago 1
Maggnard-Smanta
Weddingwire Wedding Website: Sending reminders to guests
Maggnard-Smanta, On April 26, 2022 at 18:56

Hey there 👋🏼 Are some of you using WeddingWire for your wedding website? If so, is there a way to send out reminders to your guests to follow up RSVPs. Heard it was possible with the Knot. Thank you!...

Maggnard-Smanta, wednesday 11-Sep-24 10 214
Gloria
Unable to send msg
Gloria, On May 14, 2020 at 19:24

Anyone else unable to send/reply to private messages? I’m trying to respond to someone and says I can’t because “I’ve reached maximum nr of messages”...

Lynnie, wednesday 11-Sep-24 28 342
Joey
How to leave a reply and quote someone in the Community
Joey, On March 6, 2018 at 09:13

So, you've logged into your account, you're browsing through the Community, and you find a discussion that looks awesome. How do you join in? ____________________ Desktop There are three different...

Imran, monday 9-Sep-24 2 888
Eric
Wedding Wire / Web Shoots website
Eric, On September 8, 2024 at 08:52

How can I imbed my Wedding Wire web site I to my webshoots profile. I already have a full wedding wire website created but when I create my web shoots profile for guests to share pictures. It creates...

Lynnie, monday 9-Sep-24 1 8
Sarah
How to tell who an invite was sent to?
Sarah, On August 21, 2024 at 18:09

Is there any way to find out who an invitation was sent to? I have friends on my guest list who claim they did not receive their invitation using the email option built into Wedding Wire.

Lynnie, thursday 22-Aug-24 1 13
M
Electronic Save The Dates?
Melody, On August 14, 2024 at 22:11

Hi all! I've chosen the theme for our wedding website. Where can I go to design and send Save The Dates based on the theme? Thank you!

Lynnie, thursday 15-Aug-24 1 17
K
Seating chart
Kaitlyn, On August 12, 2024 at 22:52

Hello! I've used Wedding Wire before and have always loved how you could set up your reception seating chart and see all the people in their places. However this time I can't see where to find where I...

Kaitlyn, tuesday 13-Aug-24 2 22
Shelley
Export Guest List
Shelley, On April 16, 2023 at 14:05

Help! Does anyone know how to export their Weddingwire guest list to excel or a PDF? Trying to export our guest list so we can create labels of everyone's mailing address for the invitation envelopes....

Carloso, monday 12-Aug-24 2 55
April
My account won't log in on my laptop
April, On July 11, 2024 at 09:47

I need help how to log in my account on my laptop it logs in on my iPad and phone but won't let me log in on my laptop I'm not sure why anymore and it is frustrating me as I have important plans there...

Henry, sunday 4-Aug-24 2 45
Lynnie
How to RSVP for Multiple Events
Lynnie, On May 15, 2018 at 10:52

Are there multiple wedding (or pre-wedding) events you would like your guests to RSVP for? You can now set up RSVPs for multiple events on WeddingWire.ca! Here's how to set it up... 1. Click on My...

Chad, saturday 3-Aug-24 8 512
Jessica
Webshoots
Jessica, On August 2, 2024 at 15:13

The webshoots QR code isn't working. What am I doing wrong? I have downloaded and created an account on the app. When I scan the QR code with my fiances phone, it doesnt work.

Lynnie, friday 2-Aug-24 1 12
Kristi
Deleting Things Not Relevant
Kristi, On July 29, 2024 at 13:29

Just curious if there is any way to delete things in the vendor checklists and budget checklist that are not relevant to my wedding. Just so its a little less to scroll through and think I'm missing...

Kristi, tuesday 30-Jul-24 2 31
M
Meal options
Maira, On July 30, 2024 at 10:50

I've sent my invites to my guests and some of them have been unable to choose meal options. Most of them have no issues. How can this be fixed?

Lynnie, tuesday 30-Jul-24 1 7
V
Wedding registry
Vandita, On July 23, 2024 at 21:37

Hi, I am looking for a registry option and can't seem to find it anywhere on the site. Does anyone know how to add one?

Lynnie, wednesday 24-Jul-24 1 17
L
Registry
Lakeisha, On July 15, 2024 at 19:43

Hey everyone!!! I'm in the final stages of my website but the only problem I am having is I'm not sure how to do my registry. Has anyone put theirs on the website? If so, how did you do it?? Thanks!! ...

Lynnie, tuesday 16-Jul-24 1 21
Zoë
How To Send Your Online Wedding Invitations using WeddingWire
Zoë, On May 5, 2017 at 08:55

Hi lovely community! Are you ready to send your invites? You can use this tool! **** 1. Go to the Invitations tab in your Guests tool 2. Make sure both of your names are written 3. Add the date and...

Lynnie, monday 15-Jul-24 20 3,835 2
Chrissie
Menu options in guests section
Chrissie, On June 3, 2024 at 12:26

Hi Everyone, just wondering if you know how to edit or turn off the menu options within the guest section? I'm having a buffet and didn't realise that was populated, now all my guests are RSVPing and...

Davelle, saturday 13-Jul-24 2 34
K
Wedshoots: Can people outside of Canada access?
Krista, On June 5, 2019 at 09:30

I’m in Canada and tried out Wedshoots and really liked it so I sent it to guests. One of the guests who is currently in the US said she can’t download it because it’s not for her country. Any ways to...

Lynnie, thursday 20-Jun-24 9 293
Abigail
Responding to Inquiries from Guests via Wedding Website
Abigail, On June 14, 2024 at 20:05

Hi everyone! Quick question: my fiancé and I just sent out our wedding website to our guests and we are starting to have some messages from guests. I am afraid I can’t quite see an option on how to...

Abigail, monday 17-Jun-24 2 49
Heather
Website is very frustrating to navigate from a guest's perspective!!
Heather, On April 10, 2024 at 10:52

This is the absolute most frustrating website to navigate! Surely there is a better way to rsvp than to make every guest create an account as if they are also engaged to be married! I have already...

CASSEY, saturday 15-Jun-24 4 106
A
Seating Chart Not Working
Aleks, On April 12, 2024 at 13:06

Hi there, I just opened my website for RSVPs. Based on guest responses, I want to start building the seating chart. However, whenever I select "seating chart" from the planning tools, the web page...

CASSEY, saturday 15-Jun-24 1 27
W
How do you have your date format display as July 6, 2024 instead of 06 July, 2024
Whitney, On April 21, 2024 at 17:54

Even when I choose a template that shows the date format as July 6, 2024 in the preview sample, when I choose that template, it still only shows the date as 06 July, 2024. I've found plenty of other...

CASSEY, saturday 15-Jun-24 1 25
Kt
Wedding Invites Through Wedding Wire - Names
Kt, On May 13, 2024 at 18:10

Hi, I have created my invites through wedding wire and I tried one test one to my mom and future MIL and they pointed out that the invites weren't addressed to them. Their names aren't anywhere on the...

CASSEY, saturday 15-Jun-24 1 29
Palig
Meals
Palig, On May 19, 2024 at 10:25

How do I change the options for the meals?

CASSEY, saturday 15-Jun-24 1 16
Iulia
Help w/ removing Rehearsal Dinner section
Iulia, On August 12, 2020 at 21:49

Hi all, I am trying to remove the Rehearsal Dinner section using the "delete event" option from its settings and it's not working. I tried removing all guests from this event and it's still not...

Natalie, thursday 13-Jun-24 3 180
Brie
Menu
Brie, On April 7, 2024 at 12:41

How do you remove the menu part of the rsvp section

BrandonTuTDB, sunday 14-Apr-24 1 25
B
Adding fiancè to notifications
Brianne, On March 31, 2024 at 19:47

Hey everyone! Is there a way to add my fiancè to get notifications that someone viewed our website? He gets emails when someone RSVP's, but not when someone viewed our page. He'd have to go on the...

Lynnie, monday 1-Apr-24 1 24

Groups

WeddingWire Article Topics