Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

1,390
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Deanna
Pics on Website?
Deanna, On September 24, 2020 at 22:24

Hi everyone, I am wondering if there is a way to put pictures on the Wedding Wire website since I want to share our engagement photos with my guests. Thanks!

Vinod, friday 16-Oct-20 3 67
Jessica
Wedding Websites
Jessica, On September 14, 2020 at 18:45

Hi everyone! I see that Wedding Wire has a website option... Has anyone used it for their wedding thus far? If so, how did you get BOTH the Bride & Groom's names to show up on it??? I clicked the...

Jessica, friday 25-Sep-20 8 145
B
Why are companies allowed to delete reviews on wedding wire?
Brandon, On June 21, 2020 at 21:02

I wrote a review on a shady photography company and my review was deleted within 30 minutes. The review follows the wedding wire guidelines. Does anybody have any insight into this?

Joey, friday 25-Sep-20 5 678
Alyssa
Wedding wire website-not secure
Alyssa, On September 19, 2020 at 11:53

Hi, My weddingwire website shows "not secure" anyway you can fix this? I see there has been many problems with others with the same issue! I paid the fee and everything!

WeddingWire Support, monday 21-Sep-20 1 57
Laura
Need to add guests name so they can rsvp on our website
Laura, On August 29, 2020 at 10:41

See above! I have paid for the extended version of the website and I can not add the guests list to rsvp on the website, getting frustrated please help

WeddingWire Support, friday 11-Sep-20 2 96
Chloe
Turn off Automatic Messages from Wedding Wire
Chloe, On August 20, 2020 at 10:57

Hello, I’m trying to turn off the automatically generated helper sending messages to vendors and I can’t figure out how. We already have a photographer but she sent out a whole bunch of messages last...

Chloe, friday 21-Aug-20 6 372
Megan
Email invites going to junk folders
Megan, On August 12, 2020 at 14:49

I am wanting to send out my save the date's via email through wedding wire but when I tried to send a test one to a friend, it went into her junk folder. How do I prevent this from happening and if I...

WeddingWire Support, friday 21-Aug-20 4 633
Shelby
Help please
Shelby, On August 19, 2020 at 18:26

Hi I’d like to remove a review I did but I’m not sure how

WeddingWire Support, thursday 20-Aug-20 1 84
Carley
Having trouble deleting Rehearsal dinner and Shower options from guest list rsvp options
Carley, On July 15, 2020 at 12:32

We are not having either, so I don't want guests to be confused....tried removing the events but they are still there - any tips?

Meaghan, sunday 9-Aug-20 7 243
Melissa
Sharing with my partner
Melissa, On August 2, 2020 at 19:38

Hi gang How can I share this site with my hubby?!

Vinod, saturday 8-Aug-20 4 255
Megan
Someone Please Help!!!!
Megan, On August 7, 2020 at 18:20

I am panicking a little as I invited my fiancé to link my account with me and something got messed up and reset everything including deleting all my progress and website making, guest list, vendors...

Megan, friday 7-Aug-20 2 88
Megan
Surveys on Website
Megan, On August 5, 2020 at 19:04

I am trying to figure out what else to put for surveys on my website. Does anyone have any other neat ideas other than menu options for guests to choose? Thanks

Tori, thursday 6-Aug-20 2 78
Brad
Meal choices
Brad, On July 18, 2020 at 12:57

Can I set the meal choices to what we are getting? Everyone is picking beef and we're not having beef

Brad, sunday 19-Jul-20 6 192
Brad
Food
Brad, On July 19, 2020 at 10:46

2nd attempt at what I'm trying to ask! I was and am still pretty unfamiliar with this site and app. I've come a ways but have one issue I need to fix. We found after creating our page that there is a...

Brad, sunday 19-Jul-20 4 106
Kristina
Website text formatting
Kristina, On January 18, 2020 at 17:14

Hi! Is it possible format the text within the posts (e.g. the post on the welcome page) beyond bold/italicize? I'm want to align the text to the centre, and also ensure there are spaces between the...

Ciara, saturday 18-Jul-20 6 96
Ashley
Wedding Website.
Ashley, On July 14, 2020 at 10:37

Hi all, just wondering if anyone knows if it’s possible to add your menu options to the website so that guests can choose through the website what option they would like! If anyone knows, that would...

WeddingWire Support, thursday 16-Jul-20 1 55
Jessica Eilersen
How to delete wedding wire website?
Jessica Eilersen, On July 5, 2020 at 00:31

How do you delete just the wedding wire website? I’m using a different service to send wedding invitations. I accidentally clicked the link which created the website. I only want to use wedding wire...

Jessica Eilersen, friday 10-Jul-20 5 253
Janice
Guest List Link to Phone Contacts
Janice, On August 18, 2019 at 22:53

Is there a way to import phone contacts including email addresses from an iPhone. Then only select the guests from that list?

Sam, monday 6-Jul-20 4 113
Peter
Email Invitations Functionality Broken
Peter, On June 14, 2020 at 14:16

Using the email invitations functionality from the Guest List on WeddingWire has turned into a complete disaster! Has anyone else experienced this? This weekendn I attempted to use your "email...

Peter, sunday 5-Jul-20 7 169
Carolyn
How to share this ap via text message - cell phone
Carolyn, On June 29, 2020 at 19:28

Can I share this ap with my older sister via text?

Vinod, thursday 2-Jul-20 4 62
Caroline
Change Language of rsvp
Caroline, On June 26, 2020 at 01:29

Part of my family and my fiancé's family is hispanic and I would like "I Accept/Decline" in the RSVPs to be in spanish, but I don't see any editor for it... Is this not editable?

WeddingWire Support, friday 26-Jun-20 1 97
Teanna
Deleting list category
Teanna, On June 13, 2020 at 00:22

Is there a way that I can delete the list category? I added a few and realized that I don't need those categories anymore

Amelia, sunday 14-Jun-20 3 76
Iulia
Wedding Checklist/timeline
Iulia, On June 9, 2020 at 00:07

Hi everyone, I hope you are all keeping safe and healthy. I just signed up on this site and started working on my checklist/timeline. My wedding date is August 1, 2021 and I noticed that the timeline...

Iulia, tuesday 9-Jun-20 9 195
M
Deleting my website and acct
Michelle, On May 23, 2020 at 14:48

This has been an interesting time but I should delwte my account. How do?

WeddingWire Support, tuesday 26-May-20 5 466
Lindsay
Printing a name & address list
Lindsay, On May 11, 2020 at 23:36

Hello, Does anyone know how I can print a name & address list from the website? Ideally I would like to import it onto a label template but even a list would do. Thanks!

Tori, tuesday 12-May-20 5 102
Vanessa
Articles on Wedding Wire
Vanessa, On May 6, 2020 at 15:38

Hello! So I've noticed that you can earn badges on here which is awesome and a couple of them are regarding commenting on articles. Each time I go to an article, there is no way to comment. Am I...

Vinod, friday 8-May-20 5 101
Christina
Issues with guests Rsvping
Christina, On May 6, 2020 at 00:37

I have had a handful of guests message us to let us know when they searched their name to RSVP that it would not come up. They tried multiple times, I double checked on my end and the spelling was...

WeddingWire Support, thursday 7-May-20 1 81
A
Wedding wire evites
Arlene, On April 29, 2020 at 20:29

How do I tell who I have emailed an invitation via wedding wire... when I sent them out it said I had exceeded the amount to send at that time and now I am wondering if I sent them all out via wedding...

WeddingWire Support, friday 1-May-20 1 82
Amanda
Why can't guests change their attandence status?
Amanda, On April 27, 2020 at 14:37

In lieu of COVID 19 I have had to postpone my wedding until next year. I'm thankful that I can change the date on this website and still utilize it for planning purposes but our new date may not work...

WeddingWire Support, monday 27-Apr-20 1 100
E
How do you upload a guest list from google sheets?
Emily, On April 10, 2020 at 19:42

I’m having troubles finding the location for where I upload a google sheets or excel file of our guest list. Any help would be wonderful. Thanks

WeddingWire Support, tuesday 14-Apr-20 2 209
J
Wedding postponed - how do i update my website?
Jennifer, On March 30, 2020 at 15:17

Hi All, We have just postponed our wedding from May 9, 2020 to September 6, 2020. I have changed the date on our weddingwire website but I'm wondering if I need to create a whole new website for...

WeddingWire Support, wednesday 1-Apr-20 6 262
Juleeya
How do we cancel the wedding within Wedding Wire?
Juleeya, On March 26, 2020 at 08:30

We have decided to forego a big shindig due to the uncertainty of the COVID-19 crisis but cant find how to notify guests outside of writing something on the wedding blog. Any help is appreciated.

WeddingWire Support, thursday 26-Mar-20 2 121

Groups

WeddingWire Article Topics