Discussions from Tech support

How do you cancel a wedding or rescind invites sent via wedding wire?

Hi everyone, I am working on my guest list. I would like to select everyone on my B ticket and move them over to a new event for Dance Only, just so I can keep better track of things. Anyone know if...

I've input all my information regarding my guest list on to wedding wire. However, I need to get all of that information printed out to get labels made for invitations. Is there any way of printing...

Hi Dolls, I'm about to send out my invitations. I was wondering if any of you knew how to edit the part in the wedding wire website (RSVP). I would like to remove the part where it lets you choose...

Hello, Can anyone tell me how to search for venues within a certain budget? On the US website there's a super easy and straight forward "search within your budget" option...but I can't figure out how...

How can I change the currency of the app? I want it to be $us. It’s true that I live in Canada. The app put it directly $CA but!! Where I am getting married everything need to be paid in...

I am wondering how to do this, have been playing around with the invite list and can't seem to see how to do this? Also wondering how to invite folks to more than one event just in one email - would...

Hi Can i select the language of my website?

A third of our guests did not received the invitation even though they were in the same list of the ones who received it.....very frustrating we need to contact them one by one to check if they have...

Anyone else having trouble with people rsvping from their phones. It brings up people's names on a laptop but I'm getting messages from people saying they can't find their names to rsvp when they...

Hi! I'd like to update the text in the RSVP block where it says 'Leave a comment for the couple' Is there an edit page somewhere that will allow me to do this? Thanks in advance! Andrew

We're using the Weddingwire tool to manage our guest's RSVP but I was wondering if there was a way to limit the RSVP list to only return results from the A-list (I don't want the help list showing up...

Hi! Wondering if anyone knows or has had issues with the guest list RSVP. I have entered a number of guests to my guestlist however when you go to RSVP, only a few of the guests are popping up...

How do you get rid of the menu options for when guests are RSVPing on the website. We are only having an evening ceremony and reception/dance. No supper so I would like to delete the option for a meal...

Hi everyone, I have our guest list pretty much completed now and wanted to send out our invitations. Went to do a test run and it seems that I can't attach my own wedding invitation that I spent...

The wedding wire app isn’t updating my guest list past 130 I need to be able to add more and to see how many actual guest are entered. How are people going to rsvp if I can’t add them?

Hello, I created a password on a couple of the pages on my site. But I see no way to actually create a password? Any one out there understand the site more than i do?

Hi there, I'm trying to add a guest's address information to their contact card in the Guest List tool, but I'm unable to save the city, since it's not an option that appears in the dropdown menu. The...

Hi My wedding website is no longer attached to my account. I can't see the guest list on my account anymore but the guest names appear on the website. The invites have been sent and we need to review...

I have started to look at the hotel blocks that are offered through WW. I have gotten bids and was notified by email, but when I try to view it - it won't let me and when I log in it take me back to...

Hi there I’m having trouble adding people that are attending to the wedding and then adding them to the reception I see the box that I have to click but every time I click it save it and get out of it...

So, trying to sort out the ‘guests’ feature on here.. how do you add guests? I can’t find a way anywhere 😔

App organization - I’m trying to add ‘Hotel Blocks’ to my vendor organization list, but I can’t seem to find how to do that :/ I’d rather not have all the hotels put in the ‘others’ folder. -Also,...

I want to send my invitations out tomorrow through my wedding website but for some reason I'm not able to link some of my guests that are in one single family. What's weird is I have some guests...

Hey, I've been experiencing formatting issues in the app trying to create posts. It won't keep paragraph breaks and will squish sentences together. I don't know if that's just me or if it's a bug fix....

I set up the app under 1 email, but then signed up online under a different email. I rejoined the app under the second email. But none if the information from the web is syncing to the app. I have...

Hi everyone, my Fiancee setup our wedding wire account and linked it to my profile, and I see all our wedding planning stuff when I log in (vendors, pictures, etc.). However I don't get a message when...

Hello!!! I’m wondering if anyone knows how to disable the “select menu” when your guests rsvp on your website? We are having a food truck and these menu items dont apply!! Please help!

Hi there, I left a review for Set the Mood Decor last night after a quick editing. I notice today there are a few spelling mistakes with the word designer. How can I edit and correct the spelling...

Hi, How do I delete a wedding website?

I put people in the wedding by accident when they are supposed to be reception, why wont it let me change this?

Hi guys, We are trying to Add our registry on the WeddingWire website page but we don't have the option Select the Registry. Can anyone please tell us how to add? Thank you.