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Cheryl
Newbie July 2022 Ontario

Domain issues

Cheryl, on November 22, 2020 at 19:22 Posted in Tech support 0 3
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Hello,

Just purchased the premium option for the wedding website, it says our domain name is available but then when I select "I agree" it states "It's not possible to create a domain with this name". It is just myname+fiancename.com and there are no capitals or symbols.

Can anyone understand what's going wrong?

Thanks,


3 Comments

Latest activity by WeddingWire Support Team, on December 4, 2020 at 15:53
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hello Cheryl,

    Unfortunately, at this time domain names purchased through WeddingWire can only have contain letters. Symbols are not supported through our domain provider. We apologize for the inconvenience. If you need further assistance with your domain please contact us at help@weddingwire.com.

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  • Sara
    Frequent user August 2021 Ontario
    Sara ·
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    I don't think domain names can include symbols such as "+". You may just have to type out "and" or "plus"

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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    Hey Cheryl, I suggest you also email support@weddingwire.com to get assistance.

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