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Newbie July 2021 Alberta

Guests can’t find their names on rsvp

Shelby, on March 28, 2021 at 11:16 Posted in Tech support 0 1
I have been searching but can’t find an answer to my question. I made sure to type all my guest names using my laptop and ensured there were no extra spaces at the end of their names. But when some of my guests try to RSVP they find their names. Any advice?

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Latest activity by WeddingWire Support Team, on April 1, 2021 at 17:46
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hello Shelby!

    I would double-check with your guests that they are not entering any extra spaces when they enter their names. If they enter extra spaces by accident the system will say that they can't be found even though they are showing on the guest list.

    If you are still having issues please contact the Support Team at help@weddingwire.ca so we can further investigate this for you.

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