Discussions from Tech support

Hi, I accidentally just deleted the venue (?) category instead of the little subcategory I wanted to. Any way to bring it back or can someone tell me what was in it? Thanks!

It seems my profile is stuck to a Canadian wedding and I am looking to arrange destination. How do I change this?

Hi, I was wondering if we are some how able to print a guest list off with contact info, as I find its easier to have a hard copy that way I can split the list with my bridesmaids to write on...

Our guests are starting to RSVP, and there is a meal option that they are seeing. How can we remove that meal option drop down? Thanks

I am trying to put in the address of my reception but when I type in the town it doesn't come up so it won't let me put it in. It is Stoney Creek ONTARIO

Can you move people wrongfully categorized in one list to another event? in a batched fasion?

Is there a way to see who i have sent invitations to, who opened and who hasn't?

Could anyone help me. Are we able to add out spouse to this account so he can work on the website.

Hello! I got engaged a couple months ago and our wedding won’t be until summer of 2021. I have started some planning for the fun of it, including playing around with this app. I was wondering if it is...

How do I respond back to a person that has RSVP'd?

Hello, I've created my website and paid for a private domain, etc. which I believe also gives me access to the premium designs. However, it seems whenever I go to view my website from outside the...

Hi there! Im having an issue with the RSVP part when guests log in? They cant see the pending,accept & the decline writting part?? cause its SO white? How can i change that writing to black?? No...

Hello, Is there any way I can add my fiance to my webpage that that we can both edit our wedding page? Thabks a bunch.

Hi there! i had an account here that got deleted somehow and was wondering if I could get it back? thanks!

I'm currently working on my wedding website and could use some help. Under the RSVP tab I would like to remove the option for "meal preference", does anyone know how to do this? Thank you in advance. ...

I purchased my wedding dress & our bridesmaid dresses from Bridal Boutique in Brantford, Ontario and I just put a deposit down for flowers with From The Potting Shed in Hamilton, Ontario but...

I can't find my wedding venue on this app, it says they can't find my town too. Anyone knows how to fix this?

I'm in the very early stages of planning. I oped to go with Wedding Wire for my site (obviously!), but I am having a hard time navigating the invite/RSVP options... I am currently thinking of sending...

Does anyone know the phone number to get into contact with weddingwire’s support line? I can’t get ahold of anyone and no one is replying to my emails

I received an email saying someone submitted photos of their wedding that I had taken and they have been added to my store front. I do not have a store front that I know of. And if I do, how do i get...

Hey, I've made my website using the tab on WeddingWire. I have a photo page full of pics of me and my fiancee, but for some reason, when I go to the site, the pictures show up greyed out with a "no...

Why aren't any of my posts on the community showing up? I used to love talking to people in community on this app and now it won't post my new discussions.

Hi! Does anyone know how to edit the meal choices in the RSVP section of the wedding website? I would like to add a vegan option and take away some of the choices they provided. When I am signed into...

I've run a test guest login to Webshoot to validate behavior and functionality. I'm noticing however, that although I am able to take a photo within the mobile app, the upload is simply showing a...

Hi there, I have most of my guest list populated and am testing out the website. Majority of our wedding is family so everyone has the same last name. When you try the RSVP option on the site, it...

Anyone else having trouble selecting "confirmed" on their guest list on this app? For some guests, it appears but then others don't even have the option. Not sure if im doing something wrong or if...

Has anyone else accidentally deleted guest responses/RSVP emails? Some folks had left comments in the notes section of their RSVP and I deleted the notifications from my inbox and now cannot see any...

I used the Wedshoots app for our wedding and most pictures were nice, but some are not ones that I want posted. They were posted by a guest. I have deleting privileges as the creator of the album but...

Hello! I'm trying to edit the menu drop down that appears when someone is completing their RSVP.... although I'm not sure how or where to do this? Any hints/help?

Is there a way to delete the menu option all together? We're having a buffet but whwn my guest RSVP it asks them for menu options.