Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

2,130
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Jessie
Is there a way to send a picture to all of your guests?
Jessie, On January 9, 2020 at 16:11

I want to send a picture of my digital save the dates to all of my guests but there doesn't seem to be an option for this. Does anyone have a solution?

Ashley, tuesday 14-Jan-20 3 71
S
Unable to add accommodation to site
Sam, On November 16, 2019 at 20:31

Hi, I’m trying to add an accommodation to my website. I can enter in all of the information, however it won’t let me type in the city the hotel is located. When I go to save it won’t let me until I...

Brittany, sunday 12-Jan-20 6 84
Susanne
rsvp - Kids Age
Susanne, On January 3, 2020 at 16:38

Is there a way create a RSVP list on here for your guests to include their childrens age?

WeddingWire, monday 6-Jan-20 1 73
J
Spaces (empty lines) in the Accommodations 'additional information' section
Jeff, On January 5, 2020 at 22:21

When making the wedding website, on the 'Guest Accommodations' page, after creating a Hotel and entering 'additional information' for the hotel, how do I create blank/empty lines between paragraphs?...

WeddingWire, monday 6-Jan-20 1 43
F
Wedding Wire App Support
Fyvie, On December 28, 2019 at 14:06

Hello Brides! Does anyone know how to change the menu on the RSVP website page tab? I have guests replying they want lamb, but it isn’t an option. Can’t seem to figure out how to change it!

Genna, monday 6-Jan-20 6 91
T
Currency change on Guest Accommodation on Website
Tara, On December 22, 2019 at 02:55

Our wedding is in Ireland and I noticed on our website the currency is coming up as Cad$ instead of Euro. Can this be changed? I'd rather our guests saw the prices in Euro so not to be...

Ashley, monday 30-Dec-19 4 73
Reona
Private Guestlist?
Reona, On October 20, 2017 at 09:08

My wedding is coming up and the invites will be sent out shortly. On the weddingwire website, you can currently search your name and RSVP from there. But is there a way to block other people's name or...

Samarama, tuesday 24-Dec-19 7 277
Tara
Missing City from Dropdown
Tara, On December 12, 2019 at 20:08

Hello! I am getting married in Ravello, Italy and am unable to find it in the dropdown menu. Is there any way to add this city?

Ashley, friday 20-Dec-19 3 82
J
Deleting a budget line item
Jessie, On December 14, 2019 at 17:05

Hi! I am trying to delete a line item from the budget section but there doesn’t seem to be a way to remove it! Does someone know how to?

Ashley, friday 20-Dec-19 2 139
Nikolette
Taking away the menu option on RSVP
Nikolette, On December 7, 2019 at 13:14

Hello, Is there any way to take the menu option off of the RSVP? Thanks!

Nikolette, sunday 8-Dec-19 2 80
A
Contact us tab
Ashley, On November 29, 2019 at 15:09

Is anyone else having trouble sending the contact us form?! I just want to know if the app can make a seating chart for me, one that I can move people if need be. Rather then having to do it all...

WeddingWire, friday 6-Dec-19 4 72
T
Guest list exporting and management
Timothy, On March 22, 2017 at 10:05

Good morning My son and his fiancee have selected your site but almost all the online advice is for weddingwire.com and I have found this very frustrating. As an example you can have "households" in...

Todd, tuesday 3-Dec-19 9 1,255
S
Guest List - Contact List
Shelley, On December 1, 2019 at 19:32

Hi there, Is there any way for the mobile phone icon to also show in the contact list? Right now it only shows three icons: phone, letter (address) and @ (email). I would like to see at a glance who I...

Shelley, tuesday 3-Dec-19 3 60
S
Changing the description when sharing the wedding website
Schinell, On November 27, 2019 at 16:52

Hello, Currently weddingwire allows you to share your website via wattsapp. Is there any way to change the description of the wedding website which is autoshared?

WeddingWire, monday 2-Dec-19 4 61
Erin
Switching guests from wedding to reception or vice versa?
Erin, On November 24, 2019 at 11:50

Are these options possible, or is this another limitation of this website? There are people who are just invited to the wedding but I want them to be invited to the reception also, or the rehearsal...

Kelsey, friday 29-Nov-19 4 202
Linnae
Gift Registry
Linnae, On November 8, 2019 at 13:51

Is it possible to link a gift registry to the Website? I plan to register at Bed Bath and Beyond.

Ashley, friday 29-Nov-19 3 56
Kaylee
Guest List
Kaylee, On November 24, 2019 at 14:45

Hello, I am adding in people to my guest list and most of them are saying "pending". I just want to confirm that I have not sent them out an actual invitation yet. Also, when I am ready how do I send...

Ashley, friday 29-Nov-19 4 85
S
Editing Wedding Website - Title Page
Schinell, On November 27, 2019 at 12:28

Hello, I would like to do a few Edits to the header section of the wedding website and I am not sure how to do it. A few minor things: Is it possible to get the Title and the date in a different...

Ashley, friday 29-Nov-19 2 55
M
Export the Seating Chart - How?
Morgan, On September 24, 2019 at 16:26

The PDF button is grey so it won't work???

WeddingWire, thursday 21-Nov-19 5 77
Theresa
Accidentally deleted a category
Theresa, On October 30, 2019 at 19:08

Hi, I accidentally just deleted the venue (?) category instead of the little subcategory I wanted to. Any way to bring it back or can someone tell me what was in it? Thanks!

WeddingWire, thursday 21-Nov-19 5 136
M
Profile
Mary, On November 5, 2019 at 23:49

It seems my profile is stuck to a Canadian wedding and I am looking to arrange destination. How do I change this?

WeddingWire, monday 18-Nov-19 5 91
Melanie
Print Guest List
Melanie, On November 2, 2019 at 18:26

Hi, I was wondering if we are some how able to print a guest list off with contact info, as I find its easier to have a hard copy that way I can split the list with my bridesmaids to write on...

Ashley, tuesday 5-Nov-19 4 67
Clarisse
Meal option on rsvp
Clarisse, On October 28, 2019 at 21:50

Our guests are starting to RSVP, and there is a meal option that they are seeing. How can we remove that meal option drop down? Thanks

Clarisse, wednesday 30-Oct-19 5 109
Shannon Ann
Address
Shannon Ann, On October 12, 2019 at 10:39

I am trying to put in the address of my reception but when I type in the town it doesn't come up so it won't let me put it in. It is Stoney Creek ONTARIO

Shannon Ann, friday 25-Oct-19 4 81
Todd
Moving people from "wedding ceremony list" to another list such as "celebration of marriage"
Todd, On October 19, 2019 at 18:07

Can you move people wrongfully categorized in one list to another event? in a batched fasion?

WeddingWire, thursday 24-Oct-19 1 108
T
Online Invitations
Tiffany, On October 9, 2019 at 17:57

Is there a way to see who i have sent invitations to, who opened and who hasn't?

WeddingWire, thursday 24-Oct-19 1 57
S
Website
Shannon, On October 18, 2019 at 12:25

Could anyone help me. Are we able to add out spouse to this account so he can work on the website.

Shannon, saturday 19-Oct-19 6 71
C
Can you add the guest list but keep it private until we are ready?
Christie, On October 13, 2019 at 15:03

Hello! I got engaged a couple months ago and our wedding won’t be until summer of 2021. I have started some planning for the fun of it, including playing around with this app. I was wondering if it is...

Ashley, wednesday 16-Oct-19 4 88
T
rsvp
Tiffany, On October 9, 2019 at 17:55

How do I respond back to a person that has RSVP'd?

Joey, monday 14-Oct-19 2 82
Kyrie
Wedding Website Designs Not Working
Kyrie, On September 28, 2019 at 20:43

Hello, I've created my website and paid for a private domain, etc. which I believe also gives me access to the premium designs. However, it seems whenever I go to view my website from outside the...

WeddingWire, wednesday 9-Oct-19 2 72
Allison
Seating Chart Layout
Allison, On September 30, 2019 at 13:32

Seating Chart Hi I am wondering if it is possible to change the page orientation of the seating chart before I export it to PDF. It keeps coming out landscape the room is actually better suited to a...

WeddingWire, wednesday 9-Oct-19 3 460
Cherie
RSVP Part!
Cherie, On September 25, 2019 at 23:35

Hi there! Im having an issue with the RSVP part when guests log in? They cant see the pending,accept & the decline writting part?? cause its SO white? How can i change that writing to black?? No...

Cherie, wednesday 9-Oct-19 7 90

Groups

WeddingWire Article Topics