Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

2,120
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
J
Deleting a budget line item
Jessie, On December 14, 2019 at 17:05

Hi! I am trying to delete a line item from the budget section but there doesn’t seem to be a way to remove it! Does someone know how to?

Ashley, friday 20-Dec-19 2 138
Nikolette
Taking away the menu option on RSVP
Nikolette, On December 7, 2019 at 13:14

Hello, Is there any way to take the menu option off of the RSVP? Thanks!

Nikolette, sunday 8-Dec-19 2 80
A
Contact us tab
Ashley, On November 29, 2019 at 15:09

Is anyone else having trouble sending the contact us form?! I just want to know if the app can make a seating chart for me, one that I can move people if need be. Rather then having to do it all...

WeddingWire Support, friday 6-Dec-19 4 72
T
Guest list exporting and management
Timothy, On March 22, 2017 at 10:05

Good morning My son and his fiancee have selected your site but almost all the online advice is for weddingwire.com and I have found this very frustrating. As an example you can have "households" in...

Todd, tuesday 3-Dec-19 9 1,216
S
Guest List - Contact List
Shelley, On December 1, 2019 at 19:32

Hi there, Is there any way for the mobile phone icon to also show in the contact list? Right now it only shows three icons: phone, letter (address) and @ (email). I would like to see at a glance who I...

Shelley, tuesday 3-Dec-19 3 60
S
Changing the description when sharing the wedding website
Schinell, On November 27, 2019 at 16:52

Hello, Currently weddingwire allows you to share your website via wattsapp. Is there any way to change the description of the wedding website which is autoshared?

WeddingWire Support, monday 2-Dec-19 4 61
Erin
Switching guests from wedding to reception or vice versa?
Erin, On November 24, 2019 at 11:50

Are these options possible, or is this another limitation of this website? There are people who are just invited to the wedding but I want them to be invited to the reception also, or the rehearsal...

Kelsey, friday 29-Nov-19 4 202
Linnae
Gift Registry
Linnae, On November 8, 2019 at 13:51

Is it possible to link a gift registry to the Website? I plan to register at Bed Bath and Beyond.

Ashley, friday 29-Nov-19 3 56
Kaylee
Guest List
Kaylee, On November 24, 2019 at 14:45

Hello, I am adding in people to my guest list and most of them are saying "pending". I just want to confirm that I have not sent them out an actual invitation yet. Also, when I am ready how do I send...

Ashley, friday 29-Nov-19 4 85
S
Editing Wedding Website - Title Page
Schinell, On November 27, 2019 at 12:28

Hello, I would like to do a few Edits to the header section of the wedding website and I am not sure how to do it. A few minor things: Is it possible to get the Title and the date in a different...

Ashley, friday 29-Nov-19 2 55
M
Export the Seating Chart - How?
Morgan, On September 24, 2019 at 16:26

The PDF button is grey so it won't work???

WeddingWire Support, thursday 21-Nov-19 5 76
Theresa
Accidentally deleted a category
Theresa, On October 30, 2019 at 19:08

Hi, I accidentally just deleted the venue (?) category instead of the little subcategory I wanted to. Any way to bring it back or can someone tell me what was in it? Thanks!

WeddingWire Support, thursday 21-Nov-19 5 136
M
Profile
Mary, On November 5, 2019 at 23:49

It seems my profile is stuck to a Canadian wedding and I am looking to arrange destination. How do I change this?

WeddingWire Support, monday 18-Nov-19 5 91
Melanie
Print Guest List
Melanie, On November 2, 2019 at 18:26

Hi, I was wondering if we are some how able to print a guest list off with contact info, as I find its easier to have a hard copy that way I can split the list with my bridesmaids to write on...

Ashley, tuesday 5-Nov-19 4 67
Clarisse
Meal option on rsvp
Clarisse, On October 28, 2019 at 21:50

Our guests are starting to RSVP, and there is a meal option that they are seeing. How can we remove that meal option drop down? Thanks

Clarisse, wednesday 30-Oct-19 5 108
Shannon Ann
Address
Shannon Ann, On October 12, 2019 at 10:39

I am trying to put in the address of my reception but when I type in the town it doesn't come up so it won't let me put it in. It is Stoney Creek ONTARIO

Shannon Ann, friday 25-Oct-19 4 81
Todd
Moving people from "wedding ceremony list" to another list such as "celebration of marriage"
Todd, On October 19, 2019 at 18:07

Can you move people wrongfully categorized in one list to another event? in a batched fasion?

WeddingWire Support, thursday 24-Oct-19 1 103
T
Online Invitations
Tiffany, On October 9, 2019 at 17:57

Is there a way to see who i have sent invitations to, who opened and who hasn't?

WeddingWire Support, thursday 24-Oct-19 1 57
S
Website
Shannon, On October 18, 2019 at 12:25

Could anyone help me. Are we able to add out spouse to this account so he can work on the website.

Shannon, saturday 19-Oct-19 6 71
C
Can you add the guest list but keep it private until we are ready?
Christie, On October 13, 2019 at 15:03

Hello! I got engaged a couple months ago and our wedding won’t be until summer of 2021. I have started some planning for the fun of it, including playing around with this app. I was wondering if it is...

Ashley, wednesday 16-Oct-19 4 88
T
rsvp
Tiffany, On October 9, 2019 at 17:55

How do I respond back to a person that has RSVP'd?

Joey, monday 14-Oct-19 2 82
Kyrie
Wedding Website Designs Not Working
Kyrie, On September 28, 2019 at 20:43

Hello, I've created my website and paid for a private domain, etc. which I believe also gives me access to the premium designs. However, it seems whenever I go to view my website from outside the...

WeddingWire Support, wednesday 9-Oct-19 2 72
Allison
Seating Chart Layout
Allison, On September 30, 2019 at 13:32

Seating Chart Hi I am wondering if it is possible to change the page orientation of the seating chart before I export it to PDF. It keeps coming out landscape the room is actually better suited to a...

WeddingWire Support, wednesday 9-Oct-19 3 432
Cherie
RSVP Part!
Cherie, On September 25, 2019 at 23:35

Hi there! Im having an issue with the RSVP part when guests log in? They cant see the pending,accept & the decline writting part?? cause its SO white? How can i change that writing to black?? No...

Cherie, wednesday 9-Oct-19 7 89
Norman
Adding editor privileges.
Norman, On September 28, 2019 at 04:37

Hello, Is there any way I can add my fiance to my webpage that that we can both edit our wedding page? Thabks a bunch.

Joey, wednesday 9-Oct-19 3 71
Geneviève
Account deleted
Geneviève, On October 4, 2019 at 12:52

Hi there! i had an account here that got deleted somehow and was wondering if I could get it back? thanks!

Ashley, tuesday 8-Oct-19 2 59
Jenna
Wedding Website
Jenna, On September 30, 2019 at 07:17

I'm currently working on my wedding website and could use some help. Under the RSVP tab I would like to remove the option for "meal preference", does anyone know how to do this? Thank you in advance. ...

Jenna, monday 30-Sep-19 3 84
Taylor
Vendors not on Wedding Wire
Taylor, On September 21, 2019 at 12:27

I purchased my wedding dress & our bridesmaid dresses from Bridal Boutique in Brantford, Ontario and I just put a deposit down for flowers with From The Potting Shed in Hamilton, Ontario but...

Ashley, wednesday 25-Sep-19 7 205
Maude
Help - can't find my wedding venue on app
Maude, On September 23, 2019 at 21:29

I can't find my wedding venue on this app, it says they can't find my town too. Anyone knows how to fix this?

Ashley, wednesday 25-Sep-19 5 84
Erin
Invites & RSVP questions
Erin, On September 19, 2019 at 22:16

I'm in the very early stages of planning. I oped to go with Wedding Wire for my site (obviously!), but I am having a hard time navigating the invite/RSVP options... I am currently thinking of sending...

Erin, friday 20-Sep-19 2 93
Nicole
Help
Nicole, On September 12, 2019 at 09:38

Does anyone know the phone number to get into contact with weddingwire’s support line? I can’t get ahold of anyone and no one is replying to my emails

WeddingWire Support, monday 16-Sep-19 2 57
J
Is this only me? Preview of my photo album is black and white and it annoys me!
Joyce, On September 5, 2019 at 15:23

Black and white preview It does change to colour when I click on the photo. This happens to both mobile and web version. Is it just me or does it happen to you to?

WeddingWire Support, friday 13-Sep-19 6 79

Groups

WeddingWire Article Topics