Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

2,116
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Rebecca Wilson-Bryan Mchugh
Weddingwire Website
Rebecca Wilson-Bryan Mchugh, On June 26, 2021 at 22:16

Is there a way to change the all caps on my Wedding Wire website? In particular, I'm trying to get rid of the all-caps default on the website headings and welcome page. Any tips?

Vinod, monday 28-Jun-21 2 59
Stéphane
Request a vendors
Stéphane, On January 8, 2018 at 07:25

Hi i want to submit some vendors in Quebec but i can't add, someone can help me?

Oriana, wednesday 23-Jun-21 9 106
Peter
Creating a New Page?
Peter, On October 23, 2019 at 22:33

Hi There, I am trying to create just a regular HTML page within the website to hold some text, images and direct our guests to our gift registry. I can't seem to figure out how to do this within the...

Kelsey, tuesday 22-Jun-21 4 87
Maria
Rsvp- Guest list b and c
Maria, On June 16, 2021 at 21:27

Hi everyone, We have made 3 guests lists (A, B and C) here on WeddingWire. Our guest list A is 50 people, but if people from that list decline, then we will move people from list B to list A. List C...

Vinod, sunday 20-Jun-21 3 177
Jenny
Guests skipping menu selection
Jenny, On August 16, 2020 at 07:41

I have been noticing many of my guests are not seeing the option to select their meal when RSVPing through out wedding wire website. I have looked myself and it does seem not very obvious that's it's...

Natalie, friday 18-Jun-21 6 214
C
Weddingwire website
Chantel, On May 28, 2021 at 22:22

Hey everyone I am looking at paying for the premium website on weddingwire for my guests to RSVP. I have searched around on the free option a bit but I am a little confused. In the rsvp section guests...

Chantel, wednesday 16-Jun-21 5 158
Rebecca
How to add Entrées
Rebecca, On June 2, 2021 at 21:26

Hello, Im starting to build our menu for the wedding. I have the main meal, but i dont see if i can add an Entree for my guest to choose from. Any help will be appreciated. Thank you

Lana, monday 14-Jun-21 2 68
Stacey Tc
Adding Vendors
Stacey Tc, On June 8, 2021 at 13:29

Is there a way to add vendors? I don't mean my personal vendors, I mean to weddingwire. Other than photographers, the vendor selection for Saskatchewan is extremely minimal. The options that are...

Rayanne, tuesday 8-Jun-21 3 99
Megan
Huge oops...
Megan, On June 2, 2021 at 16:27

OMG. I was trying to remove all of the menu options wedding wire has because none of them apply to our wedding..I clicked select all, delete..... and I think I deleted my entire guest list and seating...

Tunisha, saturday 5-Jun-21 7 182
Ciara
rsvp options
Ciara, On May 26, 2021 at 01:30

Hi there We have an A list and a B list for our wedding due to covid. How can I set it up so only A list guests can RSVP to the wedding for now? We originally sent save the dates to a larger group so...

Ciara, friday 28-May-21 7 234
Tunisha
Removing Vendors i don't need
Tunisha, On May 6, 2021 at 21:43

Hello, Is there a way to remove vendor options listed? To ease my sanity, I would like to remove what I do not need to use.

Tunisha, monday 10-May-21 11 264
Heather
Invitations through Weddingwire?
Heather, On April 25, 2021 at 15:54

Hi all - is there a way to send your invitations from WeddingWire directly? I’d love for it all to be linked to my lists in the app. Has anyone done this? Thx

Hank, sunday 25-Apr-21 1 114
J
How do i know if my pricing requests are getting to the vendors?
Jenn, On April 20, 2021 at 20:48

My inbox has some messages that I sent (with no reply yet) but I just sent a few pricing requests and they aren't showing up. I feel like this could be a user design improvement - when I request...

WeddingWire Support, thursday 22-Apr-21 3 85
Ashley
Unable to personalize wedding website name
Ashley, On March 30, 2021 at 20:31

I realize that if you want a custom name, you have to purchase the premium package but what if you want to use the personalization feature? I can make the changes and hit ok but the changes don't show...

WeddingWire Support, friday 9-Apr-21 1 75
Becky
Wedding Wire Website- How to change the wording of accepting invite/declining
Becky, On January 22, 2019 at 16:22

Currently it shows the below message when you rsvp and search your name. RSVP Wedding Wire Is there a way you can change the wording? I don't accept to I regretfully decline

Emily, friday 2-Apr-21 5 239
S
Guests can’t find their names on rsvp
Shelby, On March 28, 2021 at 11:16

I have been searching but can’t find an answer to my question. I made sure to type all my guest names using my laptop and ensured there were no extra spaces at the end of their names. But when some of...

WeddingWire Support, thursday 1-Apr-21 1 198
S
Can you Customize the WeddingWire sender description
Shana, On March 30, 2021 at 10:29

When sending evites using weddingwire is there a way to personalize it so that the sending is not saying weddingwire.ca?

Vinod, tuesday 30-Mar-21 1 58
Arielle
Wedding Wire Contact Number
Arielle, On March 4, 2021 at 15:08

Hi everyone, Let me begin by saying this will be an unorthodox post but I’m desperate for help. Does any have any other contact information for Wedding Wire besides their online contact form? I have...

Alexis, monday 15-Mar-21 5 507
Melanie
Wedding website
Melanie, On March 7, 2021 at 16:27

Has anyone had the same problem with trying to upload a photo from camera roll, on the wedding website this app provides? Does it just not work on a mobile device?

Melanie, sunday 7-Mar-21 66
Cloï
Website Photos absent
Cloï, On February 12, 2021 at 20:37

When we upload pictures to our "The Knot" website, the squares where the photos are supposed to be are blank/white. We have tried deleting and re-uploading using Google Chrome and various devices...

WeddingWire Support, tuesday 16-Feb-21 4 83
K
Destination Weddings
Kate, On February 15, 2021 at 18:12

Is there a way to add the location of a destination wedding outside of Canada?

WeddingWire Support, tuesday 16-Feb-21 1 80
Christina
Menu choicies
Christina, On January 15, 2021 at 08:42

Hello, I would like to make the menu choice easier for my guests, Would there be a way to add the menu choice when the guests have confirmed their attendance so that they can choose their meal and get...

Christina, friday 12-Feb-21 4 96
A
Wedding Wire Website help
Ariel, On January 25, 2021 at 17:01

Hi everyone, I've made my website through wedding wire and we've subsequently changed the location of our venue, but I'm unable to change the location/city on the website. Any help for this stressed...

Ariel, thursday 4-Feb-21 3 97
Shana
Menu rsvp after the Initial rsvp
Shana, On January 28, 2021 at 16:05

Good Afternoon Everyone, So I decided to send our Save The Date photo early along with our Wedding Wire URL via WhatsApp so that guests could stay up-to-date with regards to the pandemic. However,...

Tasha, wednesday 3-Feb-21 11 861
Chiu
Review were removed
Chiu, On January 11, 2021 at 18:17

Long story short, my vendor who we found on weddingwire with perfect 5 stars reviews, refused to perform in my wedding and refused to return my deposit, and refused to have any communication with me (...

Chiu, monday 25-Jan-21 10 584
Amanda
Wedding Website
Amanda, On October 18, 2020 at 08:47

Hi guys I'm trying to setup the wedding wire free website and its so frustrating the picture quality is so low and dimensions are off. I've read many complaints about this site and others. Can anyone...

Stefanie, sunday 24-Jan-21 27 585
Maude
Help with wedding website rsvp
Maude, On January 21, 2021 at 14:38

Hi! I am just finishing up the wedding website and tested the RSVP page. It includes a drop-down menu for guests to pick their entree, but we aren't offering that because they choose their meal the...

Hank, thursday 21-Jan-21 1 67
Christina
Menu
Christina, On January 15, 2021 at 17:30

There are too many choices on the menu for the guest, I just want to offer 2 choices on the menu. How can I change it? Thank you!

Christina, friday 15-Jan-21 2 63
A
Website help !
Amanda, On January 14, 2021 at 10:34

I do not know how to have a menu show on the website so guests can choose what they want when the RSVP? What am i missing?? Thanks!!

Sara, thursday 14-Jan-21 1 67
K
Guests
Kristen, On December 23, 2020 at 09:49

How do I take guests off of the guest list? 😫

Vinod, wednesday 13-Jan-21 6 122
Maude
Adding mom as an admin
Maude, On January 7, 2021 at 10:09

Hi. Is it possible to add another person to my profile as an admin? I can add my fiance I know, but I was hoping to add my mom. And I want her to be able to see my favourite dresses, which doesn't...

Gloria, thursday 7-Jan-21 2 82
Hannah
Changing Menu Options
Hannah, On December 9, 2020 at 18:39

Hello! Does anyone know if it is possible to customize the menu option so that guests can have their chose of not only the main but also the starter and dessert? Our venue has been amazing and is...

WeddingWire Support, friday 11-Dec-20 2 161

Groups

WeddingWire Article Topics