Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

1,300
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
J
How to notify guests there has been a website update
Jenna, On September 12, 2021 at 10:42

Hi All! When updating new information to your website, how do you ensure guests receive an email that there has been an update? We have added a few things over the weeks but our guests are unaware...

Hank, monday 13-Sep-21 2 86
D
Accessing the App while in the us
Donna, On September 8, 2021 at 12:42

I’m NYC. Why can’t I download this app? I want to make an album for the bride

Joey, friday 10-Sep-21 3 202
Megan
Wedshoots App
Megan, On January 10, 2018 at 16:37

Has anyone used the "Wedshoots" App before? If so how did you get your QR code to give to your guests to upload photos they took!? Thanks for your help!

Nichole, thursday 9-Sep-21 7 1,411
Lauren
How do i add the Bride and Groom back to the guest list?
Lauren, On September 4, 2021 at 21:11

Hey there! When making my guest list I accidentally deleted myself and my fiance but now I can't seem to get us back. Does anyone know how I can add the bride and groom back to the list? Thank you!...

Vinod, monday 6-Sep-21 1 47
Giness
Hello beautiful people!
Giness, On September 3, 2021 at 20:33

I would like to send a mass message to my guests, is there a way that I can do that here?

Hank, friday 3-Sep-21 2 46
Arielle
Change Order of Post on Wedding Website
Arielle, On September 2, 2021 at 16:53

Does anyone know how to change the order of the posts on your wedding website? After a hiatus since postponing our wedding last year, I am back in planning mode. Previously, I was able to change the...

Arielle, thursday 2-Sep-21 71
Bethany
Time change?
Bethany, On December 4, 2017 at 20:36

Is their a way to put our clocks into mountain view time instead of pacific/eastern time? Lol the countdown clock is messing with me because it's two hours off. I've looked in settings and can't seem...

Lauren, tuesday 31-Aug-21 10 227
T
Destination Wedding
Trish, On August 11, 2021 at 21:19

How do I make this app work for a destination wedding at a resort? I can't figure it out 😓😩

Joey, thursday 26-Aug-21 3 89
Ricardo
rsvp
Ricardo, On August 19, 2021 at 14:41

Anyone else getting complaints Guest cant RSVP on the website Because they cant find their name?

Joey, thursday 26-Aug-21 3 103
T
Weddingwire Website
Terry and Angela, On August 15, 2021 at 03:14

Hi, I am trying to figure out how to customize my options for the website on WeddingWire. I actually don’t want people to be able to choose an option for food except to let us know if they’re...

Terry and Angela, saturday 21-Aug-21 3 70
Cassandra
Vendor Reviews
Cassandra, On August 8, 2021 at 13:43

Am I able to edit a vendor review after I post it? I would like to leave a review for a vendor and add their work to the review at a later date, if possible.

Cassandra, wednesday 18-Aug-21 2 151
Jessica
Table Planning
Jessica, On August 16, 2021 at 22:34

Hey everyone!! Has anyone used the seating plan function? I can't figure it out and it could definitely just be me. Let me know if you have experience and are willing to help

Jessica, wednesday 18-Aug-21 5 90
Amanda
Messaging all guests
Amanda, On January 29, 2020 at 13:06

Since emails are collected from guests entering the website, is there a place to view all of those email addresses, alter one as a guest typed it in wrong and then send a mass email to everyone??...

Sarah, tuesday 10-Aug-21 4 117
Andrea
Wedding site not secure
Andrea, On January 4, 2019 at 23:38

We just created our wedding site but it shows as the site is not secure. I've paid the fee, but expected it to be a secure site. It's shows in red letters "note secure" when information is added (rsvp...

Varunranipeta, sunday 8-Aug-21 2 194
K
Customi Welcome Page
Kaily, On July 28, 2021 at 01:50

How do I update this page? I want it to say "October 1st" and I want to add the venue name rather than just the city? Thanks!

Joey, friday 6-Aug-21 1 70
Karen
Wed Shoots, Wedding Favors, Accomodations and Events!!!!
Karen, On July 5, 2021 at 22:41

I seldom get flustered. I LOVE a good challenge - to learn something new, better yet visit with a few friends. It is our hope that our Special Day, Weekend will be thought of going forward as a great...

Vinod, tuesday 20-Jul-21 7 110
Kaalyn
rsvp
Kaalyn, On July 16, 2021 at 16:40

How do I get rid of the menu option when people are RSVPing, we are having a buffet so the need for them to choose food is not a thing.

Hank, friday 16-Jul-21 1 51
S
Adding guest to events
Shubatha, On July 15, 2021 at 13:35

I made a guest list and had multiple events everyone wasn't invited for, due to COVID we had to reschedule and guest limits have increased. How do I edit my guests to add them to a second event they...

Joey, friday 16-Jul-21 2 134
Amanda
Removing guests in Weddingwire
Amanda, On July 14, 2021 at 20:20

Hi everyone, i have some guests who won’t attend the wedding, anyone know how to delete them from the weddingwire guestlist?

Hank, wednesday 14-Jul-21 1 98
Cynthia
Destination wedding in St Maarten 2021
Cynthia, On July 5, 2021 at 13:12

Hi all, I am trying to set up my profile for my destination wedding in St Maarten in 2021. How can I have access via wedding wire to vendors and venues located in St Maarten. I am only seeing canadian...

Tunisha, tuesday 6-Jul-21 14 115
Giness
Wedding website
Giness, On June 30, 2021 at 23:37

Hello. I hope you guys can help. I would like to put my hotel accommodation link on the site. Can I do that?

Vinod, monday 5-Jul-21 3 64
Rebecca Wilson-Bryan Mchugh
Weddingwire Website
Rebecca Wilson-Bryan Mchugh, On June 26, 2021 at 22:16

Is there a way to change the all caps on my Wedding Wire website? In particular, I'm trying to get rid of the all-caps default on the website headings and welcome page. Any tips?

Vinod, monday 28-Jun-21 2 55
Stéphane
Request a vendors
Stéphane, On January 8, 2018 at 07:25

Hi i want to submit some vendors in Quebec but i can't add, someone can help me?

Oriana, wednesday 23-Jun-21 9 105
Peter
Creating a New Page?
Peter, On October 23, 2019 at 22:33

Hi There, I am trying to create just a regular HTML page within the website to hold some text, images and direct our guests to our gift registry. I can't seem to figure out how to do this within the...

Kelsey, tuesday 22-Jun-21 4 85
Maria
Rsvp- Guest list b and c
Maria, On June 16, 2021 at 21:27

Hi everyone, We have made 3 guests lists (A, B and C) here on WeddingWire. Our guest list A is 50 people, but if people from that list decline, then we will move people from list B to list A. List C...

Vinod, sunday 20-Jun-21 3 151
Jenny
Guests skipping menu selection
Jenny, On August 16, 2020 at 07:41

I have been noticing many of my guests are not seeing the option to select their meal when RSVPing through out wedding wire website. I have looked myself and it does seem not very obvious that's it's...

Natalie, friday 18-Jun-21 6 208
C
Weddingwire website
Chantel, On May 28, 2021 at 22:22

Hey everyone I am looking at paying for the premium website on weddingwire for my guests to RSVP. I have searched around on the free option a bit but I am a little confused. In the rsvp section guests...

Chantel, wednesday 16-Jun-21 5 120
Rebecca
How to add Entrées
Rebecca, On June 2, 2021 at 21:26

Hello, Im starting to build our menu for the wedding. I have the main meal, but i dont see if i can add an Entree for my guest to choose from. Any help will be appreciated. Thank you

Lana, monday 14-Jun-21 2 63
Stacey Tc
Adding Vendors
Stacey Tc, On June 8, 2021 at 13:29

Is there a way to add vendors? I don't mean my personal vendors, I mean to weddingwire. Other than photographers, the vendor selection for Saskatchewan is extremely minimal. The options that are...

Rayanne, tuesday 8-Jun-21 3 80
Megan
Huge oops...
Megan, On June 2, 2021 at 16:27

OMG. I was trying to remove all of the menu options wedding wire has because none of them apply to our wedding..I clicked select all, delete..... and I think I deleted my entire guest list and seating...

Tunisha, saturday 5-Jun-21 7 178
Ciara
rsvp options
Ciara, On May 26, 2021 at 01:30

Hi there We have an A list and a B list for our wedding due to covid. How can I set it up so only A list guests can RSVP to the wedding for now? We originally sent save the dates to a larger group so...

Ciara, friday 28-May-21 7 195
Tunisha
Removing Vendors i don't need
Tunisha, On May 6, 2021 at 21:43

Hello, Is there a way to remove vendor options listed? To ease my sanity, I would like to remove what I do not need to use.

Tunisha, monday 10-May-21 11 233

Groups

WeddingWire Article Topics