Tech support
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Discussions
It appears that adding a registry page on the website isn't possible, which is really frustrating. So I made another blog page and titled it Registry but I'm having a hard time putting in a clickable...
Is anyone else having issues creating their seating chart? I am supposed to be able to click and drag guests to the tables but for some reason it is not working for me.
How can your guest easily RSVP on your wedding website without creating an account? Can you only do this with premium? We are just now testing out the function and we keep running into the issue of...
I would like to change some of the default langage on the website ( mostly navigation) from English to French . Is there a setting I can select language?
Is there a way to change the location of the wedding? The town we are hosting our wedding in is not recognized, but it won't let me leave the field blank or type the actual town in?
Can I change the formatting of the date on my website's homepage? Currently, it reads 01st, May, 2022, and I would prefer if it was written out. Thanks
I want to delete an album that I created. How can I do it
I set up a website in late 2019/ early 2020 and paid for the custom domain. I then cancelled my wedding due to Covid. I have now rescheduled my wedding and so I logged into my old website and revamped...
Hi everyone! I was wondering if there is a way to edit the format of the RSVP section. Instead of showing the person's full name, it only shows the first name and last initial (i.e. Jane D.). I have...
Wedding wire created a rehearsal dinner event which is great, but it turns out we are not having a dinner, it's going to be a ceremony rehearsal only. I tried to change the name of the event in the...
Hello, is there a way to fix the images on the mobile version of the website? For example, I just created my site which looks great on desktop mode. But when I view it on mobile, the images on my main...
On the RSVP page of the Website, is there a way to allow guests to select multiple menu items or choices from different categories? (i.e. appetizers and a main course)
Hello, really needing help! I am struggling to edit the seating chart and move people to their proper seats. Can anyone help me? Thank you
I see you can import guests, but it only has their names, emails and postal code. Is there a way to import the full address--if not, what a pain.
Hello, has anyone figured out how to edit menu options once they have been entered? Is there a way to keep guests unlocked in the RSVP section so they can go back in and choose after they have...
Does anyone know how to add a vendor that isn't in the system. I want to add my dress and pictures of the art we had commissioned for our invites, but there's no way of uploading them that I can find....
Hello Wedding wire, Whilst we love your tools such as the seating charts. I wanted to ask why are we all white/white Asian?? There not any option to add brown (like myself) or black guests. Could you...
So I made some sections of our website password protected-and the password I set doesn't seem to work? We haven't sent it live to our guests yet, as we wanted to make sure it actually works first. But...
Hi All! When updating new information to your website, how do you ensure guests receive an email that there has been an update? We have added a few things over the weeks but our guests are unaware...
I’m NYC. Why can’t I download this app? I want to make an album for the bride
Has anyone used the "Wedshoots" App before? If so how did you get your QR code to give to your guests to upload photos they took!? Thanks for your help!
Hey there! When making my guest list I accidentally deleted myself and my fiance but now I can't seem to get us back. Does anyone know how I can add the bride and groom back to the list? Thank you!...
I would like to send a mass message to my guests, is there a way that I can do that here?
Does anyone know how to change the order of the posts on your wedding website? After a hiatus since postponing our wedding last year, I am back in planning mode. Previously, I was able to change the...
Is their a way to put our clocks into mountain view time instead of pacific/eastern time? Lol the countdown clock is messing with me because it's two hours off. I've looked in settings and can't seem...
How do I make this app work for a destination wedding at a resort? I can't figure it out 😓😩
Hi, I am trying to figure out how to customize my options for the website on WeddingWire. I actually don’t want people to be able to choose an option for food except to let us know if they’re...
Am I able to edit a vendor review after I post it? I would like to leave a review for a vendor and add their work to the review at a later date, if possible.
Hey everyone!! Has anyone used the seating plan function? I can't figure it out and it could definitely just be me. Let me know if you have experience and are willing to help
Since emails are collected from guests entering the website, is there a place to view all of those email addresses, alter one as a guest typed it in wrong and then send a mass email to everyone??...