Discussions from Tech support

Somehow I've added the location of our wedding to the welcome page, however, I was incorrect in the address initially and now I can't edit it. Help?!

I cannot for them life of me sign in to my account on my laptop. It keeps telling me my password is incorrect. I tried to reset my password and still have received no email to do so.

I need help on connecting my guest lists to my website Im wanting to send out paper copies and cant seem to get the rsvp to work unless I send out digital invites.

When RSVPing, guests are typing in both their first and last names. But when they do this, it says "We have found 0 guests matching ____". When they only type their first name, thats when it will come...

I was checking out what was available and looked at website design. I don't want anything public and was having issues setting a password for the pages, so I just want to delete it. I can't find an...

I am trying to add the location of our wedding venue under the profile settings. Our location does not come up as one of the options and I cannot leave it blank or even type in what it is. How can I...

Why won't the seating chart option work? I just keep getting redirected to the guest list. HELP!!

Hi everyone, I'm in the middle of creating a wedding website, and I'm having some trouble with a couple of pages. Firstly, the "addresses" page will not display the google map of the location, but has...

It appears that adding a registry page on the website isn't possible, which is really frustrating. So I made another blog page and titled it Registry but I'm having a hard time putting in a clickable...

Is anyone else having issues creating their seating chart? I am supposed to be able to click and drag guests to the tables but for some reason it is not working for me.

How can your guest easily RSVP on your wedding website without creating an account? Can you only do this with premium? We are just now testing out the function and we keep running into the issue of...

I would like to change some of the default langage on the website ( mostly navigation) from English to French . Is there a setting I can select language?

Is there a way to change the location of the wedding? The town we are hosting our wedding in is not recognized, but it won't let me leave the field blank or type the actual town in?

Can I change the formatting of the date on my website's homepage? Currently, it reads 01st, May, 2022, and I would prefer if it was written out. Thanks

I want to delete an album that I created. How can I do it

I set up a website in late 2019/ early 2020 and paid for the custom domain. I then cancelled my wedding due to Covid. I have now rescheduled my wedding and so I logged into my old website and revamped...

is there a way to send invitations for engagement party and have it allow rsvp only for engagement party right now it allows rsvp for wedding as well

Hi everyone! I was wondering if there is a way to edit the format of the RSVP section. Instead of showing the person's full name, it only shows the first name and last initial (i.e. Jane D.). I have...

Wedding wire created a rehearsal dinner event which is great, but it turns out we are not having a dinner, it's going to be a ceremony rehearsal only. I tried to change the name of the event in the...

Hello, is there a way to fix the images on the mobile version of the website? For example, I just created my site which looks great on desktop mode. But when I view it on mobile, the images on my main...

On the RSVP page of the Website, is there a way to allow guests to select multiple menu items or choices from different categories? (i.e. appetizers and a main course)

Hello, really needing help! I am struggling to edit the seating chart and move people to their proper seats. Can anyone help me? Thank you

I see you can import guests, but it only has their names, emails and postal code. Is there a way to import the full address--if not, what a pain.

Hello, has anyone figured out how to edit menu options once they have been entered? Is there a way to keep guests unlocked in the RSVP section so they can go back in and choose after they have...

Does anyone know how to add a vendor that isn't in the system. I want to add my dress and pictures of the art we had commissioned for our invites, but there's no way of uploading them that I can find....

Hello Wedding wire, Whilst we love your tools such as the seating charts. I wanted to ask why are we all white/white Asian?? There not any option to add brown (like myself) or black guests. Could you...

So I made some sections of our website password protected-and the password I set doesn't seem to work? We haven't sent it live to our guests yet, as we wanted to make sure it actually works first. But...

Hi All! When updating new information to your website, how do you ensure guests receive an email that there has been an update? We have added a few things over the weeks but our guests are unaware...

I’m NYC. Why can’t I download this app? I want to make an album for the bride

Has anyone used the "Wedshoots" App before? If so how did you get your QR code to give to your guests to upload photos they took!? Thanks for your help!

Hey there! When making my guest list I accidentally deleted myself and my fiance but now I can't seem to get us back. Does anyone know how I can add the bride and groom back to the list? Thank you!...

I would like to send a mass message to my guests, is there a way that I can do that here?