Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

2,127
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Joey
New to the community? We'll help you get started!
Joey, On March 6, 2018 at 08:27

We'd like to extend you a very warm welcome to the Community! We're so happy to have you here. We can't wait to get to know you and we're here to help you wherever you are on your wedding planning...

Jerry, tuesday 2-Sep-25 4 246 1
Joey
WeddingWire's Community Guidelines
Joey, On March 5, 2018 at 15:20

We're all here in this wonderful Community to help each other make the best possible planning decisions, make some friends, and have a wonderful time while planning weddings. To ensure everyone can...

James, thursday 8-May-25 8 1,318 9
Tyler
Require Menu Response
Tyler, On April 23, 2026 at 18:41

Has anyone figured out how to require a menu response from RSVP submissions? Some people have responded without filling everything out. I realize there is other ways to solve this, I just wanted to...

Tyler, thursday 23-Apr-26 2
J
Invitations
Journey, On April 4, 2026 at 19:21

How do I send an invitation from here that I had someone else design

Lynnie, monday 20-Apr-26 1 13
T
rsvp - Hotel needed
Tasha, On April 14, 2026 at 16:55

Is it possible to add a question in the RSVP section if they require a Hotel

Lynnie, monday 20-Apr-26 1 7
J
Registries
Journey, On March 14, 2026 at 18:49

How do i add a registries?

Journey, sunday 5-Apr-26 2 19
Mike
Image Broken(404) for Rsvps
Mike, On March 30, 2026 at 22:23

Hello! I was wondering if anyone else has ran into this issue or has any way of helping as we haven't heard back from customer support. We just sent out our RSVPs through wedding wire and while the...

Lynnie, friday 3-Apr-26 1 25
D
Logging in on a different device
Dee, On March 25, 2026 at 16:30

I am trying to login on my apple Mac. I have been using my iPad so far. When I login to my account on my computer, it doesn't show any of my saved information re guests, seating etc. Why am I unable...

Lynnie, monday 30-Mar-26 1 17 1
Julie
Wedshoots Album
Julie, On July 14, 2023 at 08:39

Since our professional pictures did not turn out as we had hoped, I decided to send out an invite for Wedshoots to some of my guests. I thought it was like the Send Invite portion where you can...

Bibi, tuesday 17-Mar-26 2 253
D
Wedding Invitation
Dee, On March 11, 2026 at 13:00

I can’t find how to locate my wedding invitation in the website. It needs to be edited. How do I do this? Thanks, Dee

Lynnie, monday 16-Mar-26 1 24
Julia
Having issues with menu options
Julia, On July 9, 2022 at 12:48

I am currently struggling to get multiple menu options on the website. We would like our guests to be able to choose their starter (soup or salad) and then choose their entrée. So, two menus to make...

Gerta, monday 23-Feb-26 5 151
E
Open Guest List?
Eric, On February 16, 2026 at 14:36

Is it possible to have an open guest list, where guests can type their names and it will build our list? The issue I am running into is adding plus 1's by last name. As you can imagine, many of our...

Lynnie, tuesday 17-Feb-26 1 23
Jeff
Changing Business Name on Storefront
Jeff, On November 15, 2022 at 11:21

Hello! I'm a wedding videographer who has recently re-branded and needs to change my business name on my profile. There is no sensible option on the storefront to do this, and my phone calls,...

Arif, monday 16-Feb-26 1 887
Kevin
Website Fonts
Kevin, On December 28, 2025 at 17:51

Hi all, we are trying to create our wedding website and we don't like that our names are in all caps in the front page. We've tried messing around with different themes and fonts but no luck. Is it...

Lynnie, monday 29-Dec-25 1 28
Joey
How to leave a reply and quote someone in the Community
Joey, On March 6, 2018 at 09:13

So, you've logged into your account, you're browsing through the Community, and you find a discussion that looks awesome. How do you join in? ____________________ Desktop There are three different...

Undangan, saturday 29-Nov-25 2 1,484
Ashley
Wedding Invitations
Ashley, On September 28, 2024 at 22:52

Is there a way to send the wedding invite to yourself to see how it appears before sending to all guests

Farf, sunday 23-Nov-25 13 455 1
Taylor
Guest photo sharing
Taylor, On January 28, 2023 at 11:40

We aren’t having a photographer at our reception, and we want our guests to be able to share their photos with us - has anyone done this before? Can we set up an account for people to airdrop to? Do...

Agustin, sunday 2-Nov-25 7 864
A
My add
Adélina, On September 30, 2025 at 11:37

Hi can I have someone to help me open 2 addresses 1 in gatineau and one in Ottawa?

Lynnie, thursday 2-Oct-25 1 36
Michelle
rsvp Page Editing?
Michelle, On September 14, 2025 at 15:02

I am not offering a sit-down meal at my 25th Anniversary celebration, yet I had a guest receive the option to choose between beef or chicken when she RSVP'd for my event. How do I change this?

Lynnie, wednesday 17-Sep-25 1 44
Laila
Guest List - Add and Pending
Laila, On September 10, 2025 at 10:35

Sorry if this is a dumb question, but when I add people to the Guest List it already sets them as 'pending', and I'm worried that this means they've been emailed about being added onto the list. Does...

Shane, tuesday 16-Sep-25 2 75
S
Send invitations through Wedding Wire
Sasha, On March 11, 2024 at 09:15

Hi, Does anyone know if you can send invitations through the site? Or do I have to use an external site and then update my wedding website with the RSVP responses?

Nasrinbahs, sunday 24-Aug-25 6 646
Lynnie
How to RSVP for Multiple Events
Lynnie, On May 15, 2018 at 10:52

Are there multiple wedding (or pre-wedding) events you would like your guests to RSVP for? You can now set up RSVPs for multiple events on WeddingWire.ca! Here's how to set it up... 1. Click on My...

Lynnie, friday 25-Jul-25 14 981 1
J
Display Wedshoots photos on a projector
Juliette, On July 9, 2025 at 16:05

I manage the bride and groom's Wedshoots account. I'd like to display / scroll through the photos added to the album on an interface that I'm going to develop (for personal use only). Ideally, I'd...

Lynnie, monday 14-Jul-25 1 478
A
Wedding registry
Abby, On May 5, 2025 at 11:31

How do I link my amazon wedding registry to my website?

Jane, wednesday 28-May-25 1 34
J
rsvp
Jordyn, On May 26, 2025 at 08:13

I have guests that their name doesn’t come up when entering it in to try RSVP. It says they don’t exist ‘0 guests matching’ am I doing something wrong? How do I fix this

Lynnie, tuesday 27-May-25 1 33
Nikki
qr code for international guests
Nikki, On April 28, 2025 at 21:34

I live in canada but we are flying back to Australia for the wedding. Does the QR code for Wedshots work in Australia?

Lynnie, friday 9-May-25 1 33
Teresa
Wedding wire website
Teresa, On April 14, 2025 at 15:30

I would like to know how I can change the option of the menu list under the rsvp drop down menu?

Lynnie, friday 9-May-25 5 143 1
Zebin
Guest List
Zebin, On May 5, 2025 at 09:00

I’m trouble with creating a guest list on the app. I can’t seem to figure out how.

Lynnie, tuesday 6-May-25 1 32
April
My account won't log in on my laptop
April, On July 11, 2024 at 09:47

I need help how to log in my account on my laptop it logs in on my iPad and phone but won't let me log in on my laptop I'm not sure why anymore and it is frustrating me as I have important plans there...

Succety, monday 24-Mar-25 2 73
S
Resetting Checklist to Default
Shane, On January 15, 2025 at 16:36

I was playing around with the checklist and deleted some items (not just checking them). Now I want to use the checklist as if I started from scratch but I do not see a way to do this. Is there a way...

Succety, monday 24-Mar-25 1 59
Ashley
Seating Chart
Ashley, On March 20, 2025 at 11:24

I am having issues with selecting the seating chart. Every time I click on the tab it brings me to the Guest List. I have tried closing the website and re-starting all that etc. and still nothing. Is...

Mary, sunday 23-Mar-25 42 1
Michelle
RSVP on wedding website
Michelle, On April 14, 2019 at 17:07

Hello I'm wondering if anyone is having the same problem as I am. I made up my guest list, went to go test out the RSVP part on the website and I noticed that some guests aren't popping up. I went...

Lynnie, wednesday 12-Mar-25 10 10,061

Groups

WeddingWire Article Topics