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Ricardo
Beginner October 2021 Ontario

rsvp

Ricardo, on August 19, 2021 at 14:41 Posted in Tech support 0 3
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Anyone else getting complaints Guest cant RSVP on the website Because they cant find their name?

3 Comments

Latest activity by Joey, on August 26, 2021 at 10:52
  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey ·
    • Dispute

    Hi Ricardo, are your guests still having this issue? Have you spoken to our tech support team? Have you checked that these guests' names are spelled correctly in the guest list? Could the issue be nicknames (ie you entered them as "James" but the guest is searching for "Jim")?

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  • Vinod
    Featured August 2017 Ontario
    Vinod ·
    • Dispute
    The website with your names on the invitation should be working for them unless the names have been placed as couples or family. It may best to post in the Tech Support to get some answers to your issue.
    • Reply
  • Rebecca
    Frequent user October 2023 Newfoundland and Labrador
    Rebecca ·
    • Dispute

    I don't have insight but i have tested out my website and played around with it a little and i do find that if the way it was inputted is slightly off it messes with the website. alternatively you could always go into the guest list and manually change it

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