Skip to main content
ARE YOU A VENDOR?

Post content has been hidden

To unblock this content, please click here

Megan
Newbie July 2021 Alberta

Email invites going to junk folders

Megan, on August 12, 2020 at 14:49 Posted in Tech support 0 4
Saved
Reply

I am wanting to send out my save the date's via email through wedding wire but when I tried to send a test one to a friend, it went into her junk folder. How do I prevent this from happening and if I can't prevent it, what are some ideas to let my guests know I have sent them an invite and to check their junk mail?

Thanks

4 Comments

Latest activity by WeddingWire Support Team, on August 21, 2020 at 12:26
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
    • Dispute
    • Hide content

    Hi Megan! Since email setting are different for everyone, we recommend adding the weddingwire.ca email address to the contacts portion of email settings. Some email providers also have the option to allow specific emails to come through without getting caught in spam mailboxes. These options can usually be found in the email settings. Please don't hesitate to reach out to us at help@weddingwire.ca if you have any additional questions or concerns!

    • Reply
  • Hank
    Featured September 2021 Ontario
    Hank ·
    • Dispute
    • Hide content
    View quoted message

    Everyone needs to go into their email's junk/filter settings and add weddingwire.ca and weddingwire.com to their whitelist.

    • Reply
  • Megan
    Newbie July 2021 Alberta
    Megan ·
    • Dispute
    • Hide content
    View quoted message

    Yes it comes from wedding wire. How do you whitelist a domain?

    • Reply
  • Hank
    Featured September 2021 Ontario
    Hank ·
    • Dispute
    • Hide content

    Is the email coming from Weddingwire domain? You can tell everyone to whitelist the domain.

    • Reply

You voted for . Add a comment 👇

×

Related articles

How to Create the Perfect Wedding Invitations for Your Big Day
Invitations & Stationery How to Create the Perfect Wedding Invitations for Your Big... Don’t know where to start when it comes to your wedding invitations? We’ve made...
20 Winter Wedding Invitation Ideas You’ll Fall in Love With
Invitations & Stationery 20 Winter Wedding Invitation Ideas You’ll Fall in Love With Hosting your wedding in one of the colder months? Here are some of our favourite...
7 Signs That Your Partner is Going to Pop the Question
Marriage Proposals 7 Signs That Your Partner is Going to Pop the Question Has your partner started acting different? Has your mom stopped asking you when...
Read more articles

Groups

Show more

WeddingWire Article Topics