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J
Newbie July 2022 Ontario

How do i know if my pricing requests are getting to the vendors?

Jenn, on April 20, 2021 at 20:48 Posted in Tech support 0 3
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My inbox has some messages that I sent (with no reply yet) but I just sent a few pricing requests and they aren't showing up. I feel like this could be a user design improvement - when I request pricing, I click 'no thanks' on the additional pricing request options, and then it takes me to a completely different page. There is no confirmation?

3 Comments

Latest activity by WeddingWire Support Team, on April 22, 2021 at 14:22
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hi Jen,

    Please reach out to our Support Team at support@weddingwire.ca if you run in to any more issues with this!

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  • J
    Newbie July 2022 Ontario
    Jenn ·
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    View quoted message

    Thanks - it actually looks like it was a glitch on the desktop site. I used my phone and it worked fine!

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  • Michelle
    Expert October 2021 Nova Scotia
    Michelle ·
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    Some vendors aren't as active on wedding wire and won't look at messages they receive on their accounts.

    It's probably best to find an email address for the vendor or a contact page on their personal website to ensure your messages are getting through.

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