Skip to main content

Tech support

Join group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

2,130
members

Discussions

Order by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Jenn
Date rsvp
Jenn, On January 3, 2018 at 12:31

Getting closer to our wedding and guests are starting to RSVP!! We have a wedding wire website, and on my app I have imputed any unknown plus one guests just as the guests first name and date as last...

Lynnie, monday 8-Jan-18 3 111
R
Rsvp list
Robin Young and Joel Tellier, On September 17, 2017 at 14:38

Hi everyone, I just sent out my invites and uploaded the excel spreadsheet with the email addresses on it. Now I see that about 3 have bounced back. I resent those few individually, do I have to...

Vinod, monday 8-Jan-18 3 77
Stephanie
Deleting vendor categories?
Stephanie, On January 5, 2018 at 14:03

We are only using three vendors from this site and most of the other things we are doing ourselves, not using a vendor. I see where we can add vendors but is there anyway of deleting them? I don't...

Vinod, saturday 6-Jan-18 7 417
Lesley
Adding generic guests in rsvp
Lesley, On July 4, 2017 at 12:55

Hi all, A number of guests are being given plus ones that are generic (Joe Smith & Guest). How did you manage this through the website RSVPs. Did you just add Joe Smith Guest as a Guest and couple...

Vinod, friday 5-Jan-18 3 104
Alisa
Guest Manager
Alisa, On January 2, 2018 at 10:47

Hello and Happy New Year all! I can't seem to figure out how to attach a +1 to existing guest (for example, I have a guest and I don't know their +1's name, but I don't want to just call them Joe...

Joey, friday 5-Jan-18 1 85
Caitie.bell
Seating Arrangements
Caitie.bell, On December 20, 2017 at 13:23

Hi there, I am trying to re-organize my seating charts, but the website isn't letting me delete or edit tables. Is there a bug in the site that is preventing this, or has someone else encountered...

Caitie.bell, thursday 4-Jan-18 11 165
L
rsvp - how do you set this up?
Lisa & Kris, On December 5, 2017 at 22:11

I've just created the domain and trying to customize so I can start using the RSVP. I have 3 event locations and trying to figure this out. Can anyone help?

Charlene, monday 11-Dec-17 5 276
Sarah
Website Changes = bad
Sarah, On November 20, 2017 at 13:21

Really not liking the changes made to the website - find it harder to navigate now

Marina, sunday 10-Dec-17 15 195
Jessie
More customizable website options?
Jessie, On November 20, 2017 at 16:53

Hello! I have been searching for a way to centre align the text on the Wedding Wire website builder and I'm wondering if it's even possible. Is this something you can do with the free or premium...

Alexa, wednesday 22-Nov-17 4 157
Bethany
Rsvps
Bethany, On November 18, 2017 at 11:50

Hey everyone! How do I make it so that one person can RSVP for two people on this website? Some people will be bringing guests and I have no idea what their names will be! And it's hard to track that...

Daphne, sunday 19-Nov-17 3 78
Nicole
Wedding contact information for website
Nicole, On November 9, 2017 at 14:14

Hi, I have tried to change my contact information on my wedding wire website. I wanted to hange my email, add my fiancee email and also add our phone numbers. However, everytime I press save it will...

Lynnie, friday 17-Nov-17 5 178
Hana
Rsvp wording
Hana, On March 14, 2017 at 13:35

Is there a way to change the RSVP wording to be more traditional such as delightfully accepts or regretfully declines? I accept is okay, but I don't accept seems a bit harsh of wording for those that...

Lynnie, wednesday 15-Nov-17 12 237
Sarahdghyn
Vendors
Sarahdghyn, On October 21, 2017 at 12:30

Hey! Do you guys know how to request pricing from a vendor? I dit it but it seems like I did it wrong because they never answered. :/...

Sydney, thursday 2-Nov-17 8 157
Robyn
Please fix the contact information issues!
Robyn, On October 26, 2017 at 12:40

I emailed support to let them know that according to Canada Post, North York, Ontario is still separate from Toronto, Ontario when it comes to mailing addresses but they still haven't added North York...

Robyn, wednesday 1-Nov-17 3 121
J
Help with this planner
Julie, On October 26, 2017 at 11:31

How can I Add a Vendor that is not on the list provided by Wedding Wire. I live in a small town and the only thing that is on the list are the more popular places to hold a ceremony or reception. Help...

Julie, thursday 26-Oct-17 4 68
Casey
Wedding Wire App
Casey, On October 25, 2017 at 03:17

My app seems to not load easily in the evenings. I try to come online and update the check list but nothing loads? No my wedding? Inspiration or community. Have tried just checking my internet...

Joey, wednesday 25-Oct-17 3 73
Marie
Adding friends on Ww?
Marie, On October 21, 2017 at 22:21

Does anyone know if it's possible to search for and add friends who I already know who use the app?

Lynnie, monday 23-Oct-17 3 154
Kayla
Full photo template option?
Kayla, On October 16, 2017 at 22:08

Just wondering if there was a full photo template option, where the image (my photo) is static in the background and the rest of the site scrolls down type thing.

Lynnie, tuesday 17-Oct-17 2 102
Shauna
Domain Issues
Shauna, On October 14, 2017 at 16:25

Hi, I already have my own domain name and I'd like to add it to the website but it doesn't allow me to. How can I do that?

Daphne, tuesday 17-Oct-17 3 219
Kayla
How can you customize the designs??
Kayla, On October 13, 2017 at 23:55

Not a big fan of having half a picture cut off. My cousin designed her wedding website off of here and it was beautiful. Is there any place to go for hints and tips? Checked out YouTube and the...

Joey, monday 16-Oct-17 2 68
Joey
How To Upload a Photo or Video from the App
Joey, On October 12, 2017 at 17:21

Hey all!Pictures and videos are a great way to share inspiration with the community. You know we all want to see the pics and vids from your wedding, and of course you can share your inspo pictures...

Daphne, friday 13-Oct-17 2 113
Lynnie
How to send a message someone in the community!
Lynnie, On October 10, 2017 at 22:05

Not sure how to send a private message to another community member? Here are your instructions!! 1. First, go to their profile! You can click on their name or on their picture. 2. Next, click on...

Lynnie, wednesday 11-Oct-17 4 62
Lynnie
How to see the most recent discussions in the community!
Lynnie, On October 10, 2017 at 22:05

Not sure how to see the most recent discussions in the community? We've got you covered! 1. Go to any group in the community, and click on the Discussions tab: 2. Once you're in the Discussions tab,...

Lynnie, wednesday 11-Oct-17 2 36
Joey
How to Make Friends in the Community
Joey, On October 10, 2017 at 15:10

Making friends is one of the most important aspect of this community. Even if you live miles away, there are other special people here who are going through the same challenges, decisions,...

Erin, wednesday 11-Oct-17 1 78
Lynnie
How to find other community members!
Lynnie, On October 10, 2017 at 22:05

Looking to connect with other engaged couples with your same wedding colours, style, or season? Trying to find out where other August brides are on their planning checklist? No problem! 1. Select...

Erin, wednesday 11-Oct-17 2 128
Emilie
How To Create a Blog on My Website
Emilie, On January 31, 2017 at 06:24

Hi lovely community! Have you seen this wonderful tool? It's amazing to stay in touch with your guests and keep them posted about your wedding! Here's how to create a blog directly on your website: 1....

Stefanie, wednesday 11-Oct-17 8 102
Joey
Wedding Acronyms on WeddingWire
Joey, On October 10, 2017 at 14:23

DOC, STD, MOH... huh?! You might be seeing a few abbreviations here and there in the community, and some might leave you like this... So to help you out, here is your guide to the abbreviations and...

Erin, wednesday 11-Oct-17 4 104
Joey
A Guide to WeddingWire Community Discussions
Joey, On October 10, 2017 at 13:45

Hello, wonderful community! These community forums are here for you as a fun and supportive place to give and get ideas at any hour of the day or night, throughout your entire wedding planning...

Joey, wednesday 11-Oct-17 2 58
Lstew
Support
Lstew, On August 8, 2017 at 17:59

How do I add our picture to our wedding website. This site is infuriatingly user unfriendly!

Lynnie, friday 6-Oct-17 2 79
Daphne
Points not working properly?
Daphne, On June 30, 2017 at 10:50

I thought I would point out that the points don't seem to be consistently working. I really don't care about accumulating the points, but I have noticed that sometimes after posting, no points are...

Joey, thursday 21-Sep-17 8 112
Ashley
Anyone elses wedding date changing on the wedding wire website?
Ashley, On September 19, 2017 at 18:51

For some reason no matter how many times I change it. It keeps going to put my wedding date at Feb 6 2018 and not June 2 2018. UGHHHH

Ashley, wednesday 20-Sep-17 3 84
Jessica
Wedding Website
Jessica, On September 19, 2017 at 14:11

Hey! Can anyone tell me how I can make changes to my wedding website via the app? I cannot seem to get into it.

Tiffany, tuesday 19-Sep-17 1 56

Groups

WeddingWire Article Topics