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Frequent user November 2018 Alberta

Wedding Wire App

Casey, on October 25, 2017 at 03:17 Posted in Tech support 0 3

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My app seems to not load easily in the evenings. I try to come online and update the check list but nothing loads? No my wedding? Inspiration or community. Have tried just checking my internet connections via Wi-Fi and network. Then uni stalled and reinstalled the app a few times, also checked my battery percentage and restarting my phone. I'm worried I might lose my full guest list from here.

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Latest activity by Joey, on October 25, 2017 at 16:37

WeddingWire Admin May 2015 Maryland
Joey · On October 25, 2017 at 16:37
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Hey Casey, I'm sorry to hear that! I've forwarded on this information along to our team to do some testing, and I can vouch for what Daphne has said, even if the app isn't loading all your saved information will still be there.
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Frequent user November 2018 Alberta
Casey · On October 25, 2017 at 13:51
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Perfect, as long as everything is still here when it loads finally, I'm good lol
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Super July 2017 British Columbia
Daphne · On October 25, 2017 at 06:11
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I’ve experienced that a few times. It’s annoying, but not to worry, all your info/data is still there (I thought the same thing, but would always check from my computer when it did that). Unless you delete something something yourself it’s not going anywhere.
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Wedding Wire App

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