Discussions from Tech support

Others have posted about similar problems, but I am having trouble with the RSVP function on our wedding website. Previously, when a guest typed in their first and last name only their name (and any...

Just wondering if our guests, once they RSVP can also choose a meal preference on the site? Is there any way they can do it? or do we have to do it once we recieve there answer?

I am trying to delete one of the accomodations I posted and I can't figure out how - there is no 'gears icon' when I hover over the accommodation - help!!

Hello, how do you add a plus 1 and link it to your guest? Thank you

Hey everyone! I don’t know if there’s anyway around this, but when I have guests RSVP, I notice something. Any family members sharing he last name appear. This is okay except for extended immediate...

HI Everyone, Each time a guest requests access to our wedshoots album, it gets me to send them a code. When I send them the code it is just a blank email that they receive, has this happened to anyone...

Hi all! I’m wondering if there is a way to add a page on the wedding website to introduce the wedding party? I was going to just add it manually but I don’t like the options for what type of page I...

Are rsvps seen by all guests? is there a way to take the "news" feed on the welcome page on your wedding website?

I made my guest lists for my wedding and engagement party. I sent the RSVP out to the people invited to the Engagement party specifically, but when they go on to RSVP it is making my guests select...

Wondering how i remove the menu option when guests RSVP? i dont want that accessible right now? Can anyone help?

When guests RSVP on the givern URL link I provide them. I want them to be able to see only their first name and last name only, and not see the other guests who are also invited is it possible?

Hi there, I am very frustrated. I spent hours uploading our wedding photos and the way they get uploaded is really stupid in my opinion. I put everything in order and it doesn't matter because the...

My godson got married last Saturday in Geneva, Switzerland, and he/his guests are putting all pictures they tool, on Wedshoots from the app on their phones. I was there but I couldn't install the app...

Hi fellow Brides & Grooms... I am inputting my guest list in WW and plan on exporting it to excel once fully completed so I mail merge labels. However, I do not see an export button, only import?...

Is there a way to add a vendor? a local place does weddings and ceremonies ect. but isnt an option on here. help?

How can I remove the grey overlay on the wedding website? I don’t mind the countdown but I don’t want the rest.

Hi how do you add guest lists to the rsvp section of your wedding website using the wedding wire app on my phone.

Trying to get some ideas together and one of our locations is on the states. I swear at one point I was searching all North America for vendors, but now I am only pulling Saskatchewan! Is there a way...

Hi everyone, we are looking to send out our invitations for the Big fun day! When we send out an invitation, the recipient is able to randomly search for names of other guests. We were hoping to keep...

Hello everyone, I've been having issues trying to get my accommodation link to work on the site. It's for my guests obviously, and it's at a discounted rate. But the wedding wire website is not...

Hello, am i the only one who wish that the rsvp with personal messages could have a filter of some sort, so I could view them and not like open each individual notification/messages in my inbox....

Firstly, I'm relatively new here, and for a free product, I think I really can't complain... But a couple of simple things really bug me. For example my fiancee reached out to some vendors, but we...

So I have just downloaded this app and can't seem to add any guests into any of the categories given! I don't see any edit or add button... How can I do this?

I would like to add the Albums page to my website; however, when I click "create page" nothing happens.

Perhaps I am having a case of the Mondays but I'm having a hard time creating the Accommodations page on our wedding website. If you used the hotel block feature as part of Wedding Wire were you able...

This is what appears on our site instead of the maps of our venues: Blocked by Content Security Policy An error occurred during a connection to https://www.weddingwire.ca. Firefox prevented this page...

Hi, I'm trying to upload engagement photos but when I go to upload and select a photo is doesn't work. Is there a size limit? (Photos are all over 10 MB each). I'm not getting any error messages...

How do I add a "plus one" to a guest. I click on the "Add related guests or a plus one" button, but then it makes me put in a first name. I don't know who the plus one will be for some people. Can I...

Hi, i added my my fiancé to my account and now it has deleted everything except my vendor and my dress. My entire to-do list, guest list and website information has been wiped. Please help!!!

Hello All! I have a little editing question: How do you make so the guests DONT have the option to pick a dinner on the website when they RSVP? We are doing buffet style, so I don't really need that...

How do I add guests?

We've just started working on our guest list, and are having trouble getting everyone added to events. For some of our guests, we can pick Pending | Cancelled | Confirmed for their wedding status, but...