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Allison
Master October 2019 Ontario

Not able to upload photos

Allison, on November 3, 2018 at 12:03 Posted in Tech support 0 2
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Hi, I'm trying to upload engagement photos but when I go to upload and select a photo is doesn't work. Is there a size limit? (Photos are all over 10 MB each). I'm not getting any error messages either, just the dialogue box after selecting a photo to upload won't come up.

Any one else having issues?

2 Comments

Latest activity by Lynnie, on November 5, 2018 at 14:27
  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Allison! I'd try clearing your cache and cookies and see if it's working now! If you're still unable to upload your engagement pictures then try re-sizing them into a smaller file size, or taking a screenshot of the professional picture and uploading the screenshot!

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  • Brittany
    British Columbia
    Brittany ·
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    I had this issue last week. I think it is fixed now. It may have just been a glitch.

    I uploaded my super high resolution engagement photos no problem... so I don't think there is a size limit....

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