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Jean
Beginner September 2019 Ontario

Feedback on using Webshoot - testing platform but noticing upload not working

Jean, on August 13, 2019 at 02:44 Posted in Tech support 0 3

I've run a test guest login to Webshoot to validate behavior and functionality.

I'm noticing however, that although I am able to take a photo within the mobile app, the upload is simply showing

a round animated circle and upload never completes. Anyone experience this behavior and if known, is there a way to address this since I wanted to take advantage of this option for guest to be allowed to take and share pics from their point of view.


Thanks in advance for the assist.

Jean Guy

3 Comments

Latest activity by Sarah, on September 3, 2019 at 10:20
  • Sarah
    Distrito Federal
    Sarah ·
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    Thanks for sharing this good information.

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  • Jean
    Beginner September 2019 Ontario
    Jean ·
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    View quoted message
    Yes it was done...will be testing further over weekend
    • Reply
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hi Jean, I'm so sorry to hear you are having trouble! Have you tried deleting and re-installing your app as well as restarting your device? If you are still having trouble, please reach out to our Support Team so we can help you troubleshoot this issue.

    • Reply

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