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Newbie September 2020 Ontario

Is this only me? Preview of my photo album is black and white and it annoys me!

Joyce, on September 5, 2019 at 15:23 Posted in Tech support 0 6

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Black and white preview Is this only me? Preview of my photo album is black and white and it annoys me! 1

It does change to colour when I click on the photo. This happens to both mobile and web version. Is it just me or does it happen to you to?

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6 Comments

Latest activity by WeddingWire Support Team, on September 13, 2019 at 13:02

WeddingWire Admin December 2018 District of Columbia
WeddingWire Support Team · On September 13, 2019 at 13:02
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Hi Joyce! Our Development Team is aware of this issue and are working to fix it. Please note, your guests will still be able to tap or click into your photos to view the full color image. I apologize for any inconvience, but please don't hesitate to reach out to our Support Team at support@weddingwire.ca for any updates!
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Master October 2019 Ontario
Allison · On September 6, 2019 at 11:14
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Mine's doing this too! You're not the only one!
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Top August 2017 Ontario
Vinod · On September 5, 2019 at 19:11
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Strange effect of the pictures going this colour. It would annoy me as well as much as it does for you.
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Newbie September 2020 Ontario
Joyce · On September 5, 2019 at 16:09
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Thanks, Tory!! ))
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Newbie September 2020 Ontario
Joyce · On September 5, 2019 at 16:08
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Thanks!! ))))
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Top October 2019 Manitoba
Tori · On September 5, 2019 at 15:53
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This isn't what used to happen back when I uploaded my photo's but I checked mine on my wedding website and yours on both Google Chrome and Internet Explorer and it happens on both browsers...
Hopefully Wedding Wire Support will let us know what's up - I'll move your discussion over to the Tech group!
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