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Carol
Super March 2018 Ontario

Spam messages

Carol, on January 27, 2018 at 10:05 Posted in Tech support 0 22

Is there some way that you can please put a stop to all the spamming messages. it is beyond annoying. How can I report the messages?

22 Comments

Latest activity by Carol, on January 29, 2018 at 16:21
  • Carol
    Super March 2018 Ontario
    Carol
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    Thank you very muchSmiley smile
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  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie
    • Dispute
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    I just posted instructions on how to dispute a discussion as well!


    How to Dispute a Discussion or Message

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  • Carol
    Super March 2018 Ontario
    Carol
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    Good hopefully they will all be gone soon
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  • Carol
    Super March 2018 Ontario
    Carol
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    Yes for sure
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  • Stephanie
    Master July 2018 Alberta
    Stephanie
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    I agree with being able to dispute a post without having to open it! That would be more convenient. Obviously, most convenient would be no spam at all!

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  • Stephanie
    Master July 2018 Alberta
    Stephanie
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    I came across a couple that were closed. I had opened it to dispute it but couldn't because it said "discussion closed".

    Glad to see they are all cleaned up today though!

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  • Carol
    Super March 2018 Ontario
    Carol
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    Yep they are in with all messages. It might be because I'm a featured users that I get the messages to my inbox. That's why it's driving me nuts. I have found that I'm able to close those discussions and not just dispute them.
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  • Holly
    Expert June 2019 Ontario
    Holly
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    You're getting them in your inbox? Really? I'm only getting them on the discussion page so I don't even see them when I wake up unless I look for them.
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  • Carol
    Super March 2018 Ontario
    Carol
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    Thanks hopefully something can be done soon, today I think there was around 60 spam messages in my inbox. What would be great is if we could report/dispute them without having to even open them. That option would help a lot and get us through them quicker
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  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey
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    I know this is frustrating, we are going to tackle this and work hard to get spam blocked faster. In the meantime keep disputing the spam and try to ignore it while we get it cleared from our forums! Smiley angry

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  • Carol
    Super March 2018 Ontario
    Carol
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    Yes hopefully it gets taken care of very soon
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  • S
    Beginner August 2018 Ontario
    Stephanie
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    I dispute them every time I see them. I enjoy reading the posts from other Brides or family members.. getting tips and ideas. But hate having to go through all the spam.. hopefully they resolve it soon
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  • Carol
    Super March 2018 Ontario
    Carol
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    It sure is! its really bugging me!


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  • Emily
    Devoted October 2018 Ontario
    Emily
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    There are a ton more right now... this is a growing annoyance.
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  • Carol
    Super March 2018 Ontario
    Carol
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    34 spam messages this morning, I spent the last 45 minutes disputing and closing the discussions on a bunch of them. As a "Featured Bride" I just realized that the Featured Brides can close the discussions. Also I reported the "fake" profiles. hopefully if we all start doing these things, we can get the spam to stop.

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  • Rosalyn
    Devoted August 2018 Alberta
    Rosalyn
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    I also sent a request through the help forum to stop the spamming! So annoying!
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  • Stephanie
    Master July 2018 Alberta
    Stephanie
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    There've been a lot the past few days! Half my time on here tonight was disputing all of them!
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  • Holly
    Expert June 2019 Ontario
    Holly
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    Glad I could help 馃槉
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  • Carol
    Super March 2018 Ontario
    Carol
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    The public messages that I get, I've never had them this bad before. Granted I haven't been off for a while, and came back to 400 plus messages, but just last night I had over 20 of them, one after another, after another. Out of the 400 messages that I went through last night, I woulds say at least 150 plus were spam. Thank you I see now what I'm suppose to click on now.

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  • Holly
    Expert June 2019 Ontario
    Holly
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    Are you talking about public posts or personal messages? For public posts there is a spot that says "dispute in the bottom corner and you click that and it was ask for a reason, just click the reason and submit it.
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  • Carol
    Super March 2018 Ontario
    Carol
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    Thanks Holly, how do I dispute them? I'm probaby doing something wrong, or looking in the wrong place.


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  • Holly
    Expert June 2019 Ontario
    Holly
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    All you can do is "dispute" them. Then theu will review and remove whatever is being posted.
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