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Dawne
Newbie May 2017 Alberta

Issue with guests beign able to rsvp

Dawne, on April 19, 2017 at 21:41 Posted in Tech support 0 5

My guests are not able to RSVP. I did mail out invites and loaded them in the website. How do they RSVP?

5 Comments

Latest activity by Zoë, on April 24, 2017 at 03:51
  • Zoë
    Master June 2020 Ontario
    Zoë ·
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    Hi Dawne! Welcome to the community! Smiley heart Yes, you have to have everyone's name in the Guest list. In My Guests, you can add addtional guests and write the name that you like with a minimum of three letters. Here's how you can do add an additional guest: How To Add Additional Guests

    When your guests receive your invitations and click "Confirm", they are redirected to your wedding website to confirm their attendance (RSVP). They will have to look for their +1' name. If they look up their last name, all the names with the same last name will appear. So if you don't know the name of the plus one yet, you can write for instance "Plus one" in the first name field and the last name of your guest so they can all find themselves easily when they RSVP.

    In any case, you are the one choosing who has a plus one or not, since this is a decision made directly from the guest list. Smiley winking Does that answer your questions? Let me know if there's anything!

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  • Dawne
    Newbie May 2017 Alberta
    Dawne ·
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    Thanks Zoe....looks like it is working now....I tried to do it old style mixed with new style (sent out intivtes hoping they could rsvp to link and register). I have rectified this. Only disadvantage to only being able to send with email addresses is older guests that may not utlize email at this point of life....but I realize this number is few.

    Thank you again for your help Smiley smile

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  • Dawne
    Newbie May 2017 Alberta
    Dawne ·
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    Hi Zoe,

    I did add my guests' emails. It is the companions and children that I don't have emails for. Can the main guest access and RSP for their companion and children without them having their own email address (ie....small children don't have email )?.

    Thank you so much for your help Smiley smile

    Dawne

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  • Dawne
    Newbie May 2017 Alberta
    Dawne ·
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    Thanks Zoe. Can you also shar with me if they are a companion or a guest's child, do they have to have an email or can the main guest see and RSVP for them?

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  • Zoë
    Master June 2020 Ontario
    Zoë ·
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    Hi Dawne!

    Nice to meet you here! Did you add your guests to "My Guest" tool? We made a discussion about managing RSVP.

    How To Manage your RSVP in 3 steps

    I think it will be helpful.

    How is the planning going? Smiley heart

    Let me know how it goes! Xx

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