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Richelle
Curious July 2017 Ontario

Email address with an apostrophe in it and names with 2 letters

Richelle, on October 25, 2016 at 23:22 Posted in Tech support 0 1
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Hello

there seems to be a glitch in the system.

when i put an email address that has an apostrophe in it wedding wire doesn't allow me to save the guest's email address on the system.

Has anyone encountered the problem.

this is the email address i'm trying to add for my guest's contact email :

debbie.d'**********@***************.***

Also if my guest has a name made of 2 letters like :

Ze

or

Ru

the wedding planner doesnt accept this .

Can the techie people look into this ?

1 Comment

Latest activity by Emilie, on October 26, 2016 at 05:28
  • Emilie
    Featured Quebec
    Emilie ·
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    Hi Richelle Smiley heart

    How have you been? I'm so happy to hear from you! Smiley smile

    I can definitely help to find a way around these issues! The thing is that e-mails with apostrophes cannot be registered on the website, the system won't accept it so far since they're quite uncommon for e-mails addresses. Does she have another e-mail address?

    For names with two letters, it's a limitation that the system has for now and we'll work on next. In the meantime, you can insert both first and last names in the first name field in order to register that person in your guest list.

    For example, if your guests' full name is: Vi Thuy, insert both in the first name field and you'll be able to put them on your guest list.

    I commented your issue with our technical team and they will make some improvements in the next month to solve these.

    How are your wedding preparations going? It's been a while since we talked!

    I am sending you these latest activities in the community, if you want to catch up! Smiley smile

    Show off your ring!!

    How long have you been engaged?

    We all kiss a few frogs....

    Can't wait to hear from you! xx

    Have you found the wedding favours you were looking for?

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