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Beginner January 2018 Baja California Sur

Wedshoots - Help

Maureen, on May 25, 2018 at 00:52 Posted in Tech support 0 1

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I decided to use Wedshoots and shared the app with Guests. All went well and we got some great photos... finally home from destination wedding and getting back into the swing of things. All the thank you cards have been posted and only one great issue: there a some bad pictures in Wedshoots that are posted on our site. There's an option to Love (heart), Comment or Delete (garbage can)... but I can't delete anything! HOW DO I DELETE THE BAD PHOTOS THAT WE DON'T WANT ON OUR ON-LINE ALBUM?

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Latest activity by Lynnie, on May 25, 2018 at 14:02

WeddingWire Admin October 2016 North Carolina
Lynnie · On May 25, 2018 at 14:02
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Hi Maureen! So you're clicking on the trash can icon to delete the picture, and nothing is happening? Guests can only delete the pictures they've uploaded themselves, but the wedded couple can delete all photos. Are you seeing an error message or are you just unable to delete the pictures?
You can reach out to our support team at support@weddingwire.ca. Make sure to include as much detail as possible about the steps you're taking and issue you're experiencing!
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