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Newbie August 2020 British Columbia

Wedding website no longer attached to account

Crisbel, on February 12, 2020 at 23:48 Posted in Tech support 0 5

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My wedding website is no longer attached to my account. I can't see the guest list on my account anymore but the guest names appear on the website. The invites have been sent and we need to review the names for a final check. Please help!

Thanks,

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Latest activity by Crisbel, on February 13, 2020 at 23:06

Newbie August 2020 British Columbia
Crisbel · On February 13, 2020 at 23:06
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Yes I already did. Thanks!
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WeddingWire Admin December 2018 District of Columbia
WeddingWire · On February 13, 2020 at 16:21
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Hi Crisbel! It sounds like there may be a duplicate account in our system. Our Support Team would be happy to help, please reach out to us at support@weddingwire.ca so we can take a look!
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Top October 2019 Manitoba
Tori · On February 13, 2020 at 10:59
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Huh... when you go to edit it the webiste that is currently conected to your weddingwire account, make sure you go into settings and click the button to take it off of you weddingwire account and then go to edit your current webiste and make sure it's connected?
That's about all I can think of... if that isn't the case then I would say to try emailing support (in case they don't comment on this post): help@weddingwire.ca
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Newbie August 2020 British Columbia
Crisbel · On February 13, 2020 at 10:13
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No the website is just - liidinopetwedding.com and I tried to relink it but it didn't work.
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Top October 2019 Manitoba
Tori · On February 13, 2020 at 09:36
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When I go to your account it still has a wedding website connected - is this your website? https://www.weddingwire.ca/web/http-www-lildinopetwedding-com
As for seeing the guests, do you mean to say that when you go to Planning Tools -> Guests, that there isn't any guests listed?
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Wedding website no longer attached to account

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