So- after all the drama of the dress not arriving for the last few weeks…. It arrived. Was supposed to be called on Wednesday when it arrived, but I wasn’t notified until today. I immediately went down to the shop within the hour to try it on. Long story short- it’s not my dress I ordered AND it’s approx 2-3 sizes too small.
I told the associate that it didn’t feel or look right. I was met with a blank stare. The dress did not zip up, and when I realized something was up, I asked her how this was possible, considering I lost 2 inches from both waist and hips and am 10lbs lighter than when it was ordered. She stated “I don’t know we will have to talk to the owner and the seamstress”. Both of whom were not there. I also commented that the 126 buttons I ordered to be sewn on were bigger and already attached????? She said “ya isn’t that nice?” Um. No. Not really.
I immediately sent pics to my mom and BM, and they both responded with “that’s not your dress”. I compared my receipt to the dress tag- it is from a different collection than what I ordered- and the sizing card and tag have been removed from the dress.
I was pretty much ignored and left to get myself out of the dress and leave. I was walked to the door with a “the owner can call you soon”. Wtf…
I Called the store when I got home (no answer shocking) and left a message for the owner that I know the dress is incorrect and the wrong size and I expect a call tomorrow. I am now 83 days out. Manufacturer cannot rush in this timeframe. I contacted them.
What on earth do I do about this??????? All ive done is cry all day.