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Newbie May 2018 British Columbia

Trouble with the guest list?

Kate, on April 30, 2018 at 21:40 Posted in Tech support 0 3

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A few guests have cancelled there attendance but they still appear on my seating charts. Also when I go to get the guest list it jumbles everyone around so the people I have placed next to each other as couples are mix matched does anyone know how to solve this?

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Latest activity by Lynnie, on May 1, 2018 at 10:25

WeddingWire Admin October 2016 North Carolina
Lynnie · On May 1, 2018 at 10:25
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Hi Kate! I took a quick peek at your guest list and seating charts, and it looks like all of the Wedding guests who are now marked as cancelled have been physically removed from their tables in the seating chart map.
If you want to also remove them from the list view - go to the Wedding event tab in your Guest List and click on the Seating Chart view:

Check the boxes next to the names of your cancelled guests and you'll see options to Move them. You can then remove those guests from the event:

Let us know if that works for you!
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VIP June 2018 Ontario
Jen · On May 1, 2018 at 09:17
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I believe you have to go into the my guests tab and put them as cancelled. From there refresh the page and go back to your seating chart. They should have been removed after that.
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Trouble with the guest list?

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