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Newbie July 2020 Alberta

Syncing accounts

Jennifer, on January 20, 2019 at 17:00 Posted in Tech support 0 1

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I sent a request to my fiancé to link our wedding wire accounts and he got an email but when he tries to link it says page not found. The link option to send him is gone on my page now so I can’t send it again

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Latest activity by WeddingWire Support Team, on January 21, 2019 at 12:18

WeddingWire Admin December 2018 District of Columbia
WeddingWire Support Team · On January 21, 2019 at 12:18
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Hi Jennifer! Happy to help.
The Linked Accounts section should still be available to you within your Account Settings. If you're not seeing that section there, feel free to contact our Support team and they can coordinate with you directly to get this fixed!
If you're able to see that section, just add your partner's email address again. When they go to finish the account link process on their side, I'd recommend they use a desktop browser rather than a mobile browser in case that may have been impacting this before. I'd also recommend using either Chrome or Firefox as your browser, as those work best with our site!
If you're still having trouble, feel free to comment here again, or you can reach out to us using the form linked above!
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