Sassy vendor

When we first met up with our Catering companies, one was rude in her email, and when I spoke with her, she was making changes on Our Wedding Menu. When I received the Quote I doubled looked at it and wow, just for those 2 reasons. I drove there and spoke with the Owner himself and explained that that was not what I asked for and showed him the Original Quote and the email that I had gotten. He was shocked himself, I told him that I was going with someone else.

Sometimes you just have to be Firm about things, and don't let others be sassy or push you around, it's your BIG DAY, it's too be SPECIAL!!!

Wow, just wow. I honestly wouldn't take their sass if I were you. I'm the kind of person who needs to get "good vibes" from people - especially my vendors - and if I haven't upon first meeting you, I'm not going to hire you! With that being said, I have zero advice because I didn't hire anyone who sassed me (but there's still 6.5 months until my wedding, therefore, there's lots of room for sass to occur lol).

Best of luck tho! I honestly recommend finding another DJ for your wedding!

Personally for me, I think their response was rude, but also I wouldn't ask a vendor to fill our a questionnaire... When I had some vendors in mind and I went to meet in person, that's when I brought my list of questions to discuss with them one on one! I found it easier because when you meet with them to discuss things most of the questions are already answered before you even get to your question sheet!

For someone to fill in each line individually instead of just discussing I can see being a hassle.

Just my opinion!

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THIS! Because I am planning my wedding from a distance, I had sent my vendors a questionnaire before booking because in some situations, I would have to book a deposit to secure my date with top line vendors before I had a chance to interview in question. Some would offer to Skype/talk on the phone too so I could ask the questions I needed too.

I actually had a sassy photographer who ghosted me after I sent a questionnaire so I went with someone else.

I'm very thankful I wasn't alone in thinking this behaviour wasn't acceptable and am glad to say I moved on in the list and set a deposit with someone else that we really clicked with! Thanks ladies for the backup!

My way to response to a sassy vendor though you want them to be there is to say thanks but no thanks for your services. Reasons are they have such a sarcastic attitude that shouldn't come across that way to clients they want to build upon business. Second, the raise in the price is not mentioned unless they say quotes can change without notice. You don't need to answer questions to lower your standards to their quality of work, it their job to cater to you as you need what needs done.

Take this vendor off your list as I agree with everyone, he's not worth the price or attitude in whole.

Typically interviews are done in person - and while the vendor may be reacting because typing responses takes a lot longer than sitting down with a client and talking does, I would personally remove them from my list and I would let them know why.

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No worries! And thank you for the help!

My first instinct would be to nix them from your list. It sets a bad precedent, and gives you an indication of how they'll treat you further on.

View quoted message I'm not, and I'm sorry I missed that! I'll still ask my brother-in-law - you never know, he may have connections out there anyway!

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I agree. I would let them know politely that you were not impressed with their response; it's their job to ensure you have a thorough understanding of what they have to offer before making the decision to pick them as your wedding venue. If they can't do that, forget them.

If you're set on this venue for whatever reason, see if there's another person you could be put in touch with to handle your inquiries going forward.

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That's exactly what we were saying earlier tonight when I told my fiancee what happened.
We're hoping to keep it relatively low... Don't want to go much over $1,100 if possible. Are you getting married in Manitoba?

View quoted message Good! I'm glad to hear it! And there's no harm in looking a little further afield, as well. Some will charge a travel fee, but it can be minimal. What's your budget for DJ, if you don't mind sharing? My brother-in-law runs an AV company and I know he'd be happy to help you find a great DJ!

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That was my thought exactly! It's crazy how they think it's ok to talk to a potential client that way!

It's a DJ! I was under the impression there was only 2 in the area for me, but after digging around I've found a couple more options so I'll be calling them in the morning and seeing what else is out there!

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I won't lie. I want to be petty about it.

But I'm not going to be. I'll just email them in the morning and say something along the lines of "I'm sorry for wanting to be thorough and clear about everything before investing this much money into your services. I'll be continuing to go through my list though, since your uncomfortable with my questions. But I am curious why the price has gone up so much just by moving it 2 hours earlier?" and call it good.

Honestly, if they're going to sass you over this, what else are they going to sass you on? That's a big red flag for me and I probably wouldn't go forward with them. Plus the price jump? Yikes... What is their service? You must be able to find something else nearby...

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I agree with Tori...if you HAVE to continue with them.

But I believe in that saying that goes "When someone shows you who are the first time, believe them.", so I would let them know that that you found their tone to be a challenge/turn off, and have decided to move on to other vendors who can take them time to communicate with you respectfully. I would them encourage them to exercise more patience with excited newly engaged brides in the future. Based on what you described they'd probably respond with something off putting, at which time I would just disengage...which is another option - Don't respond to their sassiness - disengage, and keep on planning without that kind of negative energy in your life.

I would want to give them sass back but that wouldn't work out in my favour so... Instead I would say to email them with a "Sorry, I'm so eager to find a venue and you guys look great! I would say the 5 questions that I'd like to start with are: _______." - it leaves it where you are letting them know you still plan on asking your questions but maybe they won't be so overwhelmed by them.

Also, make sure you look at all their brochures so they aren't having to answer something you could have looked up because that would only add to their sass

Hope it goes well!!! (and if you couldn't tell, I vote for going with them if they have such a good reputation and are what you want over the other - but do ask why the price jumped!)