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Michelle
Newbie June 2018 Ontario

rsvp not sinking

Michelle, on January 19, 2018 at 09:45 Posted in Tech support 0 5

I have my guest list imported in the wedding planner and the website set up and had a couple family members RSVP on the website but it's not updating in my guest list. Is there something more I need to do to link the website RSVP with my guest list in the planner?

Thanks!

Michelle

5 Comments

Latest activity by Michelle, on January 22, 2018 at 12:25
  • Michelle
    Newbie June 2018 Ontario
    Michelle ·
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    Hi Lynnie,

    I assumed they should be automatically linked but the only confirmations I can see in the guest list are myself and the groom. I'll get in touch with the support team about it.

    Thanks!

    Michelle

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  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Michelle! These tools are automatically synced - only guests who have been added under My Guests can RSVP through your wedding website.

    I do see that you have a few confirmed RSVPs in your guest list, are those the family members you mentioned? If not - please reach out to our support team at support@weddingwire.ca with specifics!

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  • M
    Expert July 2018 Alberta
    Marina ·
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    In my case it linked automatically honestly.
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  • Jackie
    Devoted April 2019 Ontario
    Jackie ·
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    I haven’t gotten that far yet but I think Jen has a good idea. Old fashion paper or in one of those wedding planner books that they give away at bridal shows. Those are good too.
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  • Jen
    VIP June 2018 Ontario
    Jen ·
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    This is why I'm using the good old paper RSVPs so that I'm not fighting with technology lol

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