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Sonia
Frequent user May 2019 Quebec

Medals

Sonia, on November 12, 2017 at 23:28 Posted in Tech support 0 12
Is it normal that the loyalty medal keeps popping up every time I open the app???

12 Comments

Latest activity by Tradingabyss, on February 7, 2018 at 18:02
  • Tradingabyss
    Frequent user August 2018 Ontario
    Tradingabyss ·
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    Ommmggg this keeps happening to me too! So annoying
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  • Vinod
    Top August 2017 Ontario
    Vinod ·
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    Them e medals are similiar to rewards as you keep replying to different coversations
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  • Sonia
    Frequent user May 2019 Quebec
    Sonia ·
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    Hi! I did what you suggested but it’s still happening. I’m also using the app so I don’t know if that affects it as well?
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  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Sonia! Can you clear the browsing history, cookies, and cache on your mobile browsers and then let us know if the issue is still occurring?

    If you use google chrome - click on the 3 dots in the browser menu then click on history, click on 'Clear Browsing Data' in red at the bottom, make sure cookie and cached images and files are selected, and click 'Clear Browsing Data' in red.

    If you use Safari - click on the book icon in the browser menu then click on the history tab, click on 'Clear' at the bottom of the screen and select a time-frame.

    Hopefully this fixes the issue! Let us know either way!

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  • Sonia
    Frequent user May 2019 Quebec
    Sonia ·
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    Hi Joey, yes it’s still happeningSmiley sad
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  • Sonia
    Frequent user May 2019 Quebec
    Sonia ·
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    You tooo!!!! Kinda happy I’m not alone lol
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  • Meghan
    Frequent user August 2018 Newfoundland and Labrador
    Meghan ·
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    This happens every time I open the community tab as well
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  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey ·
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    Is it still happening? If so I'll forward this on to our team of developers who can look into this as a bug.

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  • Sonia
    Frequent user May 2019 Quebec
    Sonia ·
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    There we go. It happened again

    Medals 1
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  • Sonia
    Frequent user May 2019 Quebec
    Sonia ·
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    App is up to date. I just checked, it’s just every time i open the app and check my notifications or messages. It tells me I’ve earned the loyal bride medal.
    I’ll be sure to screen shot it and post it on here next time it does.
    I use iOS
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  • Chloe
    Super May 2018 Ontario
    Chloe ·
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    I haven't had that experience. Almost every time I open the app they ask me if I want notifications...
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  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey ·
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    That sounds a bit odd! What do you mean that it pops up? Can you screenshot it? Are you on Android or iOS and is your app up to date?

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