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Chris
Newbie September 2017 Ontario

Login issues...

Chris, on June 24, 2017 at 19:54 Posted in Tech support 0 2

Login Issues...

Our invitations have been going out and we've given the option to our guests to RSVP online.

However, at the initial welcome screen shown in the picture, once one of our guests types in their info and hits login, it'll simply refresh the page and bring back the same screen. Some of our guests have inputted their info 4-5 times without luck.

I unclicked the Welcome Form box at one point and the same thing was taking place when our guests took our quiz.

Looking forward to hearing from someone and thanks.

2 Comments

Latest activity by Zoë, on June 28, 2017 at 04:16
  • Zoë
    Master June 2020 Ontario
    Zoë ·
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    Hi Chris! You have to go to your Wedding Website. Than click on Settings. Later on go to Passwords and unlock it. You have created and activated a password. So at this moment only visitors who know the password will be able to access your website. If you unlock it, your guests will see your Wedding Website. Now it's private. I hope this helps. Smiley heart

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  • L
    Devoted September 2017 Saskatchewan
    Lyz ·
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    Hope you hear from someone soon! we haven't had any issues with ours recentlySmiley sad
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