Lack of communication from venues

Its hard enough to know you want answers, yet not getting back to getting call back. This manager doesn't seem to take clients serious and make the time to do his due diligence effort to reach out to you. It may be time to move on and see alternative locations and get the answers you do want and speak to the manager on site per request to know they are free to talk.

I do hope you get the venue of your choice and everything works out in your budget.

Good luck! Maybe talk to some of the places you've previously looked at and ask what they can do with your budget?

Maybe the manager was laid off due to the pandemic? Is this inn part of a larger hotel chain? If so, there's usually a Director level executive in charge or catering that a event manager or wedding coordinator reports to. But simultaneously, I would start exploring other options.

Oh that's really frustrating! Just to confirm, you've tried calling them in addition to emailing? If they aren't returning emails or phone calls, unfortunately I agree with Hank that it might be time to move on. Even though this is your ideal venue, the way they communicate (or don't) could end up being a big issue in the future. The last thing you want to deal with as you get closer to your wedding is an unresponsive or uncooperative venue.

Ugh, so sorry you're going through this. Personally I would move on just because it's not worth the hassle of having to deal with a flaky team on such a big day but I understand that options are not as plentiful where you are compared to the GTA.