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Janice
Newbie May 2020 Alberta

Issues with invitations

Janice, on February 6, 2020 at 10:17 Posted in Tech support 0 5

I am just helping a friend with planning her wedding. I set up the website, etc., but the bride and groom sent out the invitations.

When they sent the invitations, the menu items are what I think are the generic options...they didn't specify the actual options that they are offering. I see the menu list on the website, but I don't see a way to remove the options that aren't being offered.

Does anyone know how to fix that for those that haven't responded yet? For those that have, I would assume that they will have to send an email advising of the error with the menu and include the actual menu items.

On the RSVP, there is also an option to attend the rehearsal dinner and a shower...neither of which is happening. I need to remove that too.

Also, the bride is sending additional invitations and isn't able to add a plus one for the guest. Any ideas? I think the problem is with how the invitation was sent out and I don't even know where to find it and fix it.

5 Comments

Latest activity by Ashley, on February 6, 2020 at 16:49
  • Ashley
    VIP August 2020 Ontario
    Ashley ·
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    Try on the desktop version its way better and easier to use and i find there are more options!

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  • Janice
    Newbie May 2020 Alberta
    Janice ·
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    View quoted message

    Thanks Tori...you're a doll for sending all that information. I think I have everything for the menu fixed. I was also able to remove the rehearsal and shower events.

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  • Janice
    Newbie May 2020 Alberta
    Janice ·
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    I'm on the desktop...don't even have the app downloaded.


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  • Tori
    Top October 2019 Manitoba
    Tori ·
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    Are you using the wedding website on a browser and not the app?

    I found that the desktop was easier to navigate.

    Go to guest list, click "wedding" or whichever event you want to remove the food options for, and then settings.

    Then this is what comes up for me:

    Edit Food Options

    Issues with invitations 1

    From there it has the option to Edit listed underneath Adults and Children. when I click that it lets me select which options I would like and then hit delete.

    Delete Food Options

    Issues with invitations 2
    • As well you have the option to stop tracking food options all together!

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  • Amelia
    Master October 2020 New Brunswick
    Amelia ·
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    Have you tried accessing the desktop site instead of the app? Most people who have issues tend to be on the app.
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