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D
Newbie August 2023 Quebec

Invitations not received from guests..... very frustrating !

David, on March 3, 2020 at 23:37 Posted in Tech support 1 7

A third of our guests did not received the invitation even though they were in the same list of the ones who received it.....very frustrating we need to contact them one by one to check if they have received the invitation....did it happened to any body else ?


Thanks....


David

7 Comments

Latest activity by Ashley, on March 10, 2020 at 16:35
  • Ashley
    VIP August 2020 Ontario
    Ashley ·
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    Check the emails maybe theyre .ca instead of .com?

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  • D
    Newbie August 2023 Quebec
    David ·
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    No we used the weddingwire app to send invitations. A lot of people didnt received the email.
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  • D
    Newbie August 2023 Quebec
    David ·
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    No we used the weddingwire app to send invitations.
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  • Ashley
    VIP August 2020 Ontario
    Ashley ·
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    Mail is SLOW!!! give extra time. they may still be on the way to those people

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  • Stefanie
    Devoted August 2020 Saskatchewan
    Stefanie ·
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    We have had the same thing happen! I think that there is an issue with Canada Post. It took a month for invites to get to their destination in Regina. Our family in Holland recieved theirs first and we still have family in the city that didn't recieve there's while others did. We didnt know this was an issue until some guests called asking why they weren't invited but recieved a save the date. Its definetly frustrating!
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  • Veronica
    Super October 2021 Alberta
    Veronica ·
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    UGH. This is my worst fear. I know a handful of my Save The Dates did not make it to their destination. So I am worried about how the invites will go but not willing to pay extra for tracking or anything like that. We are doing RSVP via website so I think if I don't see them coming in a few months after going out, I will casually ask people if they even got the invite :/.

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  • Tori
    Top October 2019 Manitoba
    Tori ·
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    Yup! But we went with Canada Post! Smiley tongue We were lucky enough to have sent our first round of invitations out like 5 or 6 months before the wedding and RSVP's due at the 3 month mark so it wasn't that much of a hassle to call everybody who didn't call/email/text their response - but still annoying that they didn't get the invite at all.

    To be fair, where I work we have recieved mail returned to us well over a year later so I knew that it could happen where they mail either goes missing or takes forever to make its way back to me.


    As for WW online invites... not quite sure why that would be... I would say to try emailing the support team?

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