Skip to main content

Post content has been hidden

To unblock this content, please click here

Newbie February 2020 Ontario

Help=changed to new device

Kristi, on February 28, 2019 at 14:36 Posted in Tech support 0 4

Saved

Reply

Dispute
Hide content

Hi, I've changed to a Samsung and installed wedding wire. I logged on and all my information is gone

However, on the computer, all info is still there. How do I get the info to transfer?

Dispute
Hide content

4 Comments

Latest activity by Kristi, on March 20, 2019 at 09:42

Curious February 2020 Ontario
Kristi · On March 20, 2019 at 09:42
Dispute

Hide content
Thankyou apparently I have two accounts. I had no idea lol #technicallychallenged that I am 🤩
- Reply
WeddingWire Admin December 2018 District of Columbia
WeddingWire · On March 20, 2019 at 09:25
Dispute

Hide content
Hi Kristi! Did you get this issue sorted out? If not, feel free to comment here and we'd be happy to assist!
- Reply
Top October 2019 Manitoba
Tori · On March 1, 2019 at 09:32
Dispute

Hide content
It should be just by signing in with your email, if you go to the desktop account that you are logged into already you can see which email you used and/or link it to your Facebook or google account.
Just have to click the arrow near your profile pic in the top right corner, and in the pop-up your settings gear should be there for you to access.
- Reply

Super March 2019 Nova Scotia
Kaisha · On February 28, 2019 at 18:19
Dispute

Hide content
I would try logging out and logging in again. I have weddingwire on my samsung phone and my ipad and I have never had an issue.
- Reply