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Katrina
Beginner August 2022 British Columbia

Guests not found for Rsvp?

Katrina, on February 5, 2022 at 19:03 Posted in Tech support 0 5

Hi guys!

When my guests search their names for RSVP, it doesn't produce a result. Anyone experience same issue and know the fix?

Thanks!

5 Comments

Latest activity by Katrina, on February 8, 2022 at 14:41
  • Katrina
    Beginner August 2022 British Columbia
    Katrina ·
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    I will check that, thank you!!
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  • Katrina
    Beginner August 2022 British Columbia
    Katrina ·
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    It seemed to have sorted itself out! Thank you
    • Reply
  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Katrina! Did either of these tips help??

    If not please reach out to our support team at support@weddingwire.ca for their assistance!


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  • A
    Newbie August 2022 Saskatchewan
    Andrea ·
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    Not sure if this will help, but we found that if guests typed their name with a space at the end (of either first or last name), then it wouldn't be able to find their name.
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  • H
    Master September 2021 Ontario
    Hank ·
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    Does it show anything if they only try the first name?

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