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Kristy
Newbie October 2019 British Columbia

Guest list help

Kristy, on January 12, 2019 at 18:19 Posted in Tech support 0 7
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I need some help lol

I’m loading my guest list onto Wedding Wire and it keeps telling me that I have 115 guests when I have loaded 170. I can’t create seating charts because all of my guests aren’t visible. Does anyone know how to solve this problem?

7 Comments

Latest activity by Kristy, on January 14, 2019 at 11:22
  • Kristy
    Newbie October 2019 British Columbia
    Kristy ·
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    Super thanks WeddingWire support team Smiley smile
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  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hi Kristy! Happy to help here.

    It looks like not all your uploaded guests have been added to your Wedding event - that's why you're seeing 115 as the guest count! That number pulls from your Wedding event, not your Guests Overview total.

    If you open your Guests tool and then go into your Wedding event, you'll just need to add the rest of your guests. Any guests that appear in the popup when you go to add more guests to the Wedding event are guests that haven't been added yet, so there shouldn't be any need to go name by name to add them!

    Feel free to let us know if you have any other questions!

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  • Kristy
    Newbie October 2019 British Columbia
    Kristy ·
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    Oh thank you Brittany!
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  • Brittany
    British Columbia
    Brittany ·
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    Hi Kristy, I'm not sure what's going on, so I'm sorry I can't help you that way, but I have moved your discussion to Tech Support, so hopefully someone from Wedding Wire will see and reach out to you! Good luck!

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  • Kristy
    Newbie October 2019 British Columbia
    Kristy ·
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    Thanks for reaching out Tyanna! I’m hoping it will work it’s self out too Smiley smile
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  • Tyanna
    Super June 2019 British Columbia
    Tyanna ·
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    .. I know that's not much help but I'm hoping it will at least give you hope and work out for you!
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  • Tyanna
    Super June 2019 British Columbia
    Tyanna ·
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    I had that problem too, it was super frustrating and I never found a solution other that the problem just went away one day!
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