My fiancée and I need some advice on florists and what to expect.
We met in person with a florist a few months ago and had our mock ups booked for a couple months later. I got an email the night before asking for the appointment to be moved. We were double booked with a wedding delivery that morning. I couldn’t move it on such short notice so we agreed to meet with the florist’s assistant.
The next morning, there was only one bouquet mock up and it had less than half of what we talked about. We didn’t get too heavy handed with the critiques while we were there because the assistant had no control over it, but the colours were wrong, half the plants weren’t ones we recognized and it looked really slapped together. We sent pictures and lists of flowers in advance of the appointment, so we were disappointed, and now we're worried because we only get one mock-up.
Neither of us know what to do about this. We didn’t sign anything or put down a deposit, so we’re debating discussing it with the florist or just cut our losses and rebook with someone else.
Did anyone else go through something similar? Or am I just overreacting? Any input would help so much!