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Newbie April 2022 Ontario

Expired url Due to Covid, Trying to Get My Site Up Again

Nicole, on November 3, 2021 at 19:22 Posted in Tech support 0 5
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I set up a website in late 2019/ early 2020 and paid for the custom domain. I then cancelled my wedding due to Covid. I have now rescheduled my wedding and so I logged into my old website and revamped it and would like it to go live with the same URL but I think my URL has expired or something? I'm not sure what is going on. Please help as I would like to get my invitations out ASAP.

5 Comments

Latest activity by Nicole, on November 4, 2021 at 11:10
  • N
    Newbie April 2022 Ontario
    Nicole ·
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    Is there a way I can speak to someone on the phone?

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  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Nicole! If you're still having trouble please don't hesitate to reach out to our Customer Support Team at support@weddingwire.ca!!

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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    In your website, Go to Edit Website (top left corner on the browser) > settings > custom domain. You'll see options to upgrade your site there.

    Before you do that though, make sure the domain is not taken. Do a test on your url and see where it goes.

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  • N
    Newbie April 2022 Ontario
    Nicole ·
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    Totally happy to pay for it again!! I just have the old address on my wedding invitations so reprinting the wedding invitations seems like it would be more of a hassle. Do you know where I go to pay for it again?

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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    If you want the custom url, I think you'll have to pay for it again. Or you can go ahead with the generic weddingwire.ca slash link.

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