My Fiancé and I have decided to have our ceremony and reception at a ski hill resort in Alberta. Of course, as many of you are experiencing, it is uncertain to know what things will look like for our wedding date (October 2021). We have had multiple in-person and email discussions about COVID restrictions with our venue and asked them to include a clause into their contract so that everyone knows what to expect if things get cancelled. )How much of the deposit they will keep, what it might look like to postpone, etc.)
It has been 1 month since we have asked for this revised contract.
I have called and emailed our contact at the venue multiple times and he keeps saying we will have it by the end of the day... but then I never hear from him.
I have even broken down in some of my emails what our concerns are and the wording for what a contract clause might look like - trying to make this as easy as possible.
It is truly putting a bad taste in my mouth and I am wondering what correspondence will look like as planning progresses.
Has anyone else ever experienced such lack of response and attentiveness from their venue before?
Is this something we should stick out? or should we start looking for alternate venues?
