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Devoted May 2021 Ontario

Cutting Vendors?

Natasha, on January 6, 2020 at 16:36 Posted in Plan a wedding 0 3

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I think if it is the 11th hour and you are asking for your deposit back ... that's completely unacceptable. I would hate if a client did this to me. It affects my business and my employees. So much unnecessary stress on both ends ....

But with notice and forfeiting any deposits / payments that are non-refundable without a fight.

I think this is acceptable. I'm not too concerned or swayed by the "reasons" (found another vendor, cutting costs, etc.) I appreciate above else just a clean end to the services being exchanged.

I'm curious what people's thoughts are on this? Has anyone ever cancelled a vendor - what was your interaction like?

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3 Comments

Latest activity by Ashley, on January 8, 2020 at 12:13

VIP August 2020 Ontario
Ashley · On January 8, 2020 at 12:13
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I havent canceled a vendor, but i get what you mean. i also feel like if the client is giving so much notice they can rebook the date the client should get the $$ back
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Top October 2019 Manitoba
Tori · On January 7, 2020 at 10:57
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I agree - and there should be no guilt on the customers behalf if they give that notice and are okay with giving up their deposits or paying for the other installations if it was in the contract.
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Top August 2017 Ontario
Vinod · On January 7, 2020 at 10:27
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Vendors are very clear on having non-refundable deposits right off the bat and on their contracts. Cutting them off for any reason does have to comply to the terms of their services and timing due to cancellation on the couples end. It does seem bothersome, though it is what is in the written form of the paper. Vendors will refund the appropriate amount given the timeframe of cancellation on their end to comply to the couples request.
Wedding insurance is a way of getting the professionals to work their magic of getting the full refund if possible, though it may not be as easy for them too keeping in mind.
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