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Vanessa
Beginner October 2019 Ontario

Collecting guest addresses!

Vanessa, on April 24, 2019 at 22:00 Posted in Tech support 0 5
Hi all,

I’m looking to collect guests addresses for invites to our post-elopement reception. The Knot had a link you could send out for guests to send you their addresses, but I can’t seem to find it! Did it disappear, or can someone link it to me?

5 Comments

Latest activity by WeddingWire Support Team, on May 13, 2019 at 10:43
  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hi Natasha!

    Regarding the button guests click to input their addresses, if you're viewing this in your message preview before sending it, that button won't be functional there – it will only work for the guests once they've received that email!

    Your Send issue could potentially be a browser issue – can you try using either Chrome or Firefox as your browser, and see if you run into the same problem?

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  • Natasha
    Newbie December 2019 Ontario
    Natasha ·
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    Hi, I am trying to use this tool. I have selected the right people to request addresses from and edited my message, but when I press send nothing happens. I noticed that when I hover over the button the guests have to press to put in their address it doesnt seem to work. Any ideas? Thanks!

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  • WeddingWire Support Team
    WeddingWire Admin December 2018 District of Columbia
    WeddingWire Support Team ·
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    Hi Vanessa! I'd recommend you use the Request Address option that Tori explained in her comment. If you need any help with that, feel free to comment and let me know.

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  • Candace
    VIP May 2019 Ontario
    Candace ·
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    Oh this would have been much easier! We just asked our friends and asked our parents to send us all the family addresses lol, I didn't know this was an option

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  • Tori
    Top October 2019 Manitoba
    Tori ·
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    If you are on the desktop site:

    In the top right go to your picture and click the arrow, then click "Guests".

    From there make sure you have selected the correct event/group of guests you would like to request it from. Just below those options there is a drop down to "Message Guests", "Request Address is the 3rd option!

    Hope this is what you were looking for Smiley smile

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