My fiance and I chose our venue and paid a $2k deposit a couple of weeks ago for our July 11, 2020 date. Yesterday we went to their annual open house and tasting banquet, and were still in love with everything about the venue except that we found the food not up to our expectations.
I've never been to a wedding at the place before, but did a lot of research about it before booking. All the reviews had nothing but nice things to say about the whole experience, including the food.
FH and I don't think that we have extraordinary expectations, but we both found that the food served for the tasting was underseasoned, overcooked, and cold. It was very simple food, like roast beef, pork schnitzel, chicken cordon bleu, and braised salmon. We were expecting simple options done at least as well as we could do at home, but certainly didn't get that. The sides were plain mashed or roasted potatoes and some mixed vegetables from frozen and had no seasoning whatsoever. Even some salt, butter, and lemon juice would have sufficed!
How should we move forward? We can either (1) stick with this venue - everything else about it is absolutely perfect, and we can temper our expectations wrt the food (2) cancel, lose our deposit, and find another venue or (3) talk to the coordinator about our concerns.
I think that we should start with option 3, but how do we do so diplomatically? I really want to be a chill bride who doesn't get stressed about stupid details! Also, it's a family business, so the chef is the spouse of the on-site wedding coordinator.