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Alicia
Newbie September 2017 Ontario

Change welcome form on wedding custom wire website

Alicia, on August 9, 2017 at 14:50 Posted in Tech support 0 3

Hi Everyone,

So I created my website, and everything is working beautifully except for one small issue: we have multiple polls/surveys on our site, and the first time you enter there's a welcome form where it asks your name and your email address (and then you can fill out the poll). Which is great for me, because I can see who picked what (eg. meal choices etc). The issue is that for some of my guests are rsvp'ing for themselves and their plus one...so how would they 'sign out' of the website so that they can put a second choice into a poll?

3 Comments

Latest activity by Joey, on August 10, 2017 at 08:43
  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey ·
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    Oh, I see, I did not understand that part, sorry! Hmm, have you tried using a different browser, or an incognito window, to access the site the second time? Does that help?

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  • Alicia
    Newbie September 2017 Ontario
    Alicia ·
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    Thanks Joey!

    The issue is actually that there's seemingly no way for someone sign again. Ie. If both my fiance and I received an invite and were sharing a computer, if he signs in first. It asks for his email and name to complete a poll. But then if I go to use the same computer to respond (using my different email address)..there's no way for me to change the person.

    Thank you,

    Alicia.

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  • Joey
    WeddingWire Admin May 2015 Maryland
    Joey ·
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    Hey Alicia, unfortunately I don't have a very helpful answer for you Smiley amazing It's one poll/survey response per person unfortunately, which keeps things very accurate if everyone is RSVPing for themselves, but that's the negative trade-off when plus ones come into play. I think the only way around this is to use a different email address for the plus one. I'll pass along feedback about this challenge.

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