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Karlene
Ontario

Can't respond to vendors! Please help!

Karlene, on December 3, 2022 at 19:42 Posted in Tech support 0 7
I cannot respond to any vendor that has responded to me. In all instances the system is glitching and saying that the vendor no longer exists.

7 Comments

Latest activity by Deena, on November 17, 2023 at 16:52
  • Karlene
    Ontario
    Karlene ·
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    I wish I knew, I gave up and started contacting vendors outside of Wedding Wire. Planning a wedding is stressful enough, I shouldn't need to fight with an app that's meant to make the process easier. Especially since, I haven't been provided with a means to prove that I am not spam. It's ridiculous and as far as I'm concerned a major flaw and oversight on their end.
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  • Sira
    Curious April 2024 Ontario
    Sira ·
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    Thats kinda crazy! They don't tell you that?? I'm in the middle of planning with vendors and now I can't reply to ANY of them! I thought the whole point of this app was to be able to plan a wedding with ease?!?!
    How can you get unblocked or unmarked as spam??
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  • V
    Newbie October 2023 Ontario
    Veronica ·
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    That's because you were marked as spam. Once you are marked as spam they can unspam you and need to create a new account . Check my post
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  • Sira
    Curious April 2024 Ontario
    Sira ·
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    I'm having this same issue currently!
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  • Lynnie
    WeddingWire Admin October 2016 North Carolina
    Lynnie ·
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    Hi Karlene! Please reach out to support@weddingwire.ca for help!!

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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    Maybe they stopped advertising on weddingwire? I know weddingwire also removes a review that client vendors dispute until they can verify info so that could also be it.

    You can always take your review to other places like Google and Yelp.

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